---
description: Compare VoIPstudio vs Genesys Cloud CX regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: VoIPstudio vs Genesys Cloud CX Comparison
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/1710/computer-telephony-integration/software) > [VoIPstudio \<span\>vs\</span\> Genesys Cloud CX](https://www.softwareadvice.co.uk/compare/44757/323407/voipstudio/vs/pureconnect)

# Compare VoIPstudio vs Genesys Cloud CX

Canonical: https://www.softwareadvice.co.uk/compare/44757/323407/voipstudio/vs/pureconnect

> Detailed comparison between VoIPstudio and Genesys Cloud CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | VoIPstudio | Genesys Cloud CX |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 55 | 264 |
| **Starting Price** | US$6.00 | US$75.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### VoIPstudio

- API
- Activity Tracking
- Automatic Call Distribution
- Call Logging
- Call Tracking
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Contact Database
- Inbound Call Centre
- Live Chat
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Video Conferencing
- Voicemail Transcription

### Genesys Cloud CX

- API
- Activity Tracking
- Automatic Call Distribution
- Call Logging
- Call Tracking
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Contact Database
- Inbound Call Centre
- Live Chat
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Video Conferencing
- Voicemail Transcription

## Links

- [View VoIPstudio Profile](https://www.softwareadvice.co.uk/software/44757/voipstudio)
- [View Genesys Cloud CX Profile](https://www.softwareadvice.co.uk/software/323407/pureconnect)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/44757/323407/voipstudio/vs/pureconnect)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"VoIPstudio vs Genesys Cloud CX Comparison","description":"Compare VoIPstudio vs Genesys Cloud CX regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/44757/323407/voipstudio/vs/pureconnect","about":[{"@id":"https://www.softwareadvice.co.uk/software/44757/voipstudio#software"},{"@id":"https://www.softwareadvice.co.uk/software/323407/pureconnect#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/44757/323407/voipstudio/vs/pureconnect#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/44757/323407/voipstudio/vs/pureconnect#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"VoIPstudio","description":"VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and remote offices. The solution suits the needs of organizations in financial services, media, retail and tourism.\n\nThe solution’s speech-to-text feature sends executives automated email transcript of their voicemail messages. It further helps managers read through their voicemails on email on the go and while attending meetings. Further, its ACD Queues feature automates call distribution among team members to minimize wait time.\n\n\nThe pricing is on a monthly subscription basis that suits individual users as well as large enterprises. The platform can be integrated with third-party software such as Avaya One X, Microsoft Dynamics CRM, Cisco, Oracle Sales Cloud and Salesforce.\n\nLearn about our review policy: voipstudio.com/review-transparency-policy/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ad7fd091-b104-4682-adbf-b6ae68ffb871.png","url":"https://www.softwareadvice.co.uk/software/44757/voipstudio","@id":"https://www.softwareadvice.co.uk/software/44757/voipstudio#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":55},"offers":{"price":"6","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Genesys Cloud CX","description":"Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so users have actionable insights to address customers problems with ease on any channel, at any moment, beyond just the call center. Genesys Cloud CX is trusted by various small, medium and large enterprises and recognized as an industry leader across the globe.\n\nWith pervasive automation, businesses can take the right action at the right time to create the best outcome. \n\nWith Genesys Cloud CX, organizations can give their employees the information they need in one application built to engage employees and enhance the team’s performance. Use Genesys Cloud CX as an all-in-one application, easily add various packaged integrations, or customize the platform as per the requirements. It deploys in days and continually innovates with upgrades each week. Additionally, with real-time dashboards and up-to-the-second analytics, Genesys Cloud CX provides the insights required to run your business—no matter where the agents are located.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b57fe568-65ed-4d80-9487-f2b241e64bbc.png","url":"https://www.softwareadvice.co.uk/software/323407/pureconnect","@id":"https://www.softwareadvice.co.uk/software/323407/pureconnect#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":264},"offers":{"price":"75","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/44757/323407/voipstudio/vs/pureconnect#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/1710/computer-telephony-integration/software","@type":"ListItem"},{"name":"VoIPstudio vs Genesys Cloud CX","position":3,"item":"https://www.softwareadvice.co.uk/compare/44757/323407/voipstudio/vs/pureconnect","@type":"ListItem"}]}]}
</script>