---
description: Compare Aspect Unified IP vs Ricochet360 regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Aspect Unified IP vs Ricochet360 Comparison
---

Breadcrumb: [Home](/) > [Automatic Call Distribution Systems Software](/directory/1694/auto-call-distribution/software) > [Aspect Unified IP \<span\>vs\</span\> Ricochet360](https://www.softwareadvice.co.uk/compare/41719/183895/aspect-unified-ip/vs/ricochet360)

# Compare Aspect Unified IP vs Ricochet360

Canonical: https://www.softwareadvice.co.uk/compare/41719/183895/aspect-unified-ip/vs/ricochet360

> Detailed comparison between Aspect Unified IP and Ricochet360. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Aspect Unified IP | Ricochet360 |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 69 | 82 |
| **Starting Price** | US$90.00 | US$24.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Aspect Unified IP

- Alerts/Escalation
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Recording
- Call Routing
- Call Scheduling
- Call Transfer
- Campaign Management
- Campaign Specific Caller ID
- Contact Management
- FCC Compliance
- FTC Compliance
- List Management
- Multi-Channel Communication
- Performance Management
- Predictive Dialer
- Reporting/Analytics

### Ricochet360

- Alerts/Escalation
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Recording
- Call Routing
- Call Scheduling
- Call Tracking
- Call Transfer
- Campaign Management
- Campaign Specific Caller ID
- Computer Telephony Integration
- Contact Management
- FCC Compliance
- FTC Compliance
- List Management
- Multi-Channel Communication
- Performance Management
- Predictive Dialer
- Reporting/Analytics

## Links

- [View Aspect Unified IP Profile](https://www.softwareadvice.co.uk/software/41719/aspect-unified-ip)
- [View Ricochet360 Profile](https://www.softwareadvice.co.uk/software/183895/ricochet360)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/41719/183895/aspect-unified-ip/vs/ricochet360)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Aspect Unified IP vs Ricochet360 Comparison","description":"Compare Aspect Unified IP vs Ricochet360 regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/41719/183895/aspect-unified-ip/vs/ricochet360","about":[{"@id":"https://www.softwareadvice.co.uk/software/41719/aspect-unified-ip#software"},{"@id":"https://www.softwareadvice.co.uk/software/183895/ricochet360#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/41719/183895/aspect-unified-ip/vs/ricochet360#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/41719/183895/aspect-unified-ip/vs/ricochet360#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Aspect Unified IP","description":"Today Alvaria has two proven and feature rich platforms that many of our customers rely on every day for inbound service and outbound engagement, Aspect Unified IP and Noble CC. Alvaria has taken the best of these solutions to form the Alvaria CX Suite for on-premises and private cloud deployments starting in early 2022.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4e2e347b-710f-46a3-b813-40d6bd9c0d79.jpg","url":"https://www.softwareadvice.co.uk/software/41719/aspect-unified-ip","@id":"https://www.softwareadvice.co.uk/software/41719/aspect-unified-ip#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":69},"offers":{"price":"90","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise"},{"name":"Ricochet360","description":"Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solution. Designed for small to large businesses, it comes with a progressive dialer for users to automate processes such as engaging with prospects via emails or texts, recording calls, optimizing contact rates and more.\n\nFeatures of Ricochet360 include lead management, call analytics, skills-based calling queues, email messaging drip automation, gamification, scripting and more. The customer relationship management module allows marketers to automatically capture, track and distribute leads among sales representatives based on skills, availability, and pooling.\n\nAdditionally, it provides a cloud phone system for users to facilitate click-to-call conversions, call transfers, performance tracking, among other processes. Ricochet360 lets businesses run custom and targeted call campaigns per specific lead types, improving sales funnels. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4796229-8b60-4f7d-9703-cba545fd6135.jpg","url":"https://www.softwareadvice.co.uk/software/183895/ricochet360","@id":"https://www.softwareadvice.co.uk/software/183895/ricochet360#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":82},"offers":{"price":"24","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/41719/183895/aspect-unified-ip/vs/ricochet360#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Automatic Call Distribution Systems Software","position":2,"item":"/directory/1694/auto-call-distribution/software","@type":"ListItem"},{"name":"Aspect Unified IP vs Ricochet360","position":3,"item":"https://www.softwareadvice.co.uk/compare/41719/183895/aspect-unified-ip/vs/ricochet360","@type":"ListItem"}]}]}
</script>
