---
description: Compare SAP Customer Experience vs SAP Concur regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SAP Customer Experience vs SAP Concur Comparison
---

Breadcrumb: [Home](/) > [Marketing Software](/directory/4630/marketing/software) > [SAP Customer Experience \<span\>vs\</span\> SAP Concur](https://www.softwareadvice.co.uk/compare/416356/417747/sap-customer-experience/vs/sap-concur)

# Compare SAP Customer Experience vs SAP Concur

Canonical: https://www.softwareadvice.co.uk/compare/416356/417747/sap-customer-experience/vs/sap-concur

> Detailed comparison between SAP Customer Experience and SAP Concur. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SAP Customer Experience | SAP Concur |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 245 | 2249 |
| **Starting Price** | US$58.00 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### SAP Customer Experience

- API
- Channel Management
- Client Management
- Customer Complaint Tracking
- For Startups
- Lead Management
- Mobile Access
- Reporting/Analytics
- Support Ticket Management

### SAP Concur

- API
- Accounting
- Accounts Payable
- Aging Tracking
- Dashboard
- Duplicate Payment Alert
- Mobile Access
- Real-time Alerts
- Reimbursement Management
- Reminders
- Reporting/Analytics
- Spend Control
- Travel Management
- Vendor Management

## Links

- [View SAP Customer Experience Profile](https://www.softwareadvice.co.uk/software/416356/sap-customer-experience)
- [View SAP Concur Profile](https://www.softwareadvice.co.uk/software/417747/sap-concur)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/416356/417747/sap-customer-experience/vs/sap-concur)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SAP Customer Experience vs SAP Concur Comparison","description":"Compare SAP Customer Experience vs SAP Concur regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/416356/417747/sap-customer-experience/vs/sap-concur","about":[{"@id":"https://www.softwareadvice.co.uk/software/416356/sap-customer-experience#software"},{"@id":"https://www.softwareadvice.co.uk/software/417747/sap-concur#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/416356/417747/sap-customer-experience/vs/sap-concur#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/416356/417747/sap-customer-experience/vs/sap-concur#webpage","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"}},{"name":"SAP Customer Experience","description":"SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to manage the sales pipeline, customers and marketing operations.\n\n\nSAP Customer Experience features built-in sales automation, marketing automation, customer support, help desk and channel management capabilities. The solution can also be deployed on-premise.\n\n\nThe sales module helps organizations acquire and retain new business by effectively managing the sales pipeline. The marketing module is designed to develop, execute and manage effective marketing campaigns, and to score and nurture leads. The service module aids organizations in improving client satisfaction and retention rates by providing superior levels of customer support. Other modules include channel management, interaction center, web channel, and business communications management.\n\n\nSAP Customer Experience offers support through an online knowledge base, support portal and via phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b721113d-cf06-43f9-bb9d-00964fb9198a.jpg","url":"https://www.softwareadvice.co.uk/software/416356/sap-customer-experience","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/416356/sap-customer-experience#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":245,"ratingValue":4.3},"offers":{"price":"58","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"SAP Concur","description":"SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies. \n\nStay organized and save time, cut down errors and keep things moving without getting buried in paperwork. Integrated AI-enabled solutions help you enforce travel and expense policies, stay compliant and make more informed decisions with up to date spend data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2bf3771b-63cb-4ecc-9ec9-b4536649b4b2.jpeg","url":"https://www.softwareadvice.co.uk/software/417747/sap-concur","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/417747/sap-concur#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2249,"ratingValue":4.3},"offers":{"price":"9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Marketing Software","position":2,"item":"/directory/4630/marketing/software","@type":"ListItem"},{"name":"SAP Customer Experience vs SAP Concur","position":3,"item":"https://www.softwareadvice.co.uk/compare/416356/417747/sap-customer-experience/vs/sap-concur","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/416356/417747/sap-customer-experience/vs/sap-concur#breadcrumblist"}]}
</script>