---
description: Compare Zoho Assist vs HelpMate regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoho Assist vs HelpMate Comparison
---

Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/4019/remote-desktop/software) > [Zoho Assist \<span\>vs\</span\> HelpMate](https://www.softwareadvice.co.uk/compare/392373/436584/zoho-assist/vs/helpmate)

# Compare Zoho Assist vs HelpMate

Canonical: https://www.softwareadvice.co.uk/compare/392373/436584/zoho-assist/vs/helpmate

> Detailed comparison between Zoho Assist and HelpMate. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Assist | HelpMate |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1374 | 0 |
| **Starting Price** | ₹480.00 | US$12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Zoho Assist

- API
- Customisable Templates
- Dashboard
- For MSPs
- Help Desk Management
- IT Asset Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Real-Time Chat
- Recording
- Remote Access & Monitoring
- Scheduling
- Screen Mirroring
- Session Transfer
- Support Ticket Management
- Surveys & Feedback
- Video Chat
- Video Conferencing

### HelpMate

- Multi-Channel Communication
- Support Ticket Management

## Links

- [View Zoho Assist Profile](https://www.softwareadvice.co.uk/software/392373/zoho-assist)
- [View HelpMate Profile](https://www.softwareadvice.co.uk/software/436584/helpmate)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/392373/436584/zoho-assist/vs/helpmate)

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