---
description: Compare 8x8 Work vs ITC Cloud regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 8x8 Work vs ITC Cloud Comparison
---

Breadcrumb: [Home](/) > [VoIP Phone Systems](/directory/1714/business-phone-service/software) > [8x8 Work \<span\>vs\</span\> ITC Cloud](https://www.softwareadvice.co.uk/compare/390205/433706/8x8-x-series/vs/itc-cloud)

# Compare 8x8 Work vs ITC Cloud

Canonical: https://www.softwareadvice.co.uk/compare/390205/433706/8x8-x-series/vs/itc-cloud

> Detailed comparison between 8x8 Work and ITC Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 8x8 Work | ITC Cloud |
| **Overall rating** | 4.1/5 | 4.4/5 |
| **Total Reviews** | 309 | 7 |
| **Starting Price** | £10.00 | US$19.99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### 8x8 Work

- Activity Tracking
- Call Centre Management
- Call Monitoring
- Call Routing
- Call Tracking
- Call Transfer
- Chat/Messaging
- Collaboration Tools
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Screen Sharing
- Single Sign On
- Two-Way Audio & Video
- Video Conferencing
- Virtual Backgrounds
- Virtual Voicemail

### ITC Cloud

- Activity Tracking
- Call Centre Management
- Call Monitoring
- Call Routing
- Call Tracking
- Call Transfer
- Chat/Messaging
- Collaboration Tools
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Screen Sharing
- Single Sign On
- Two-Way Audio & Video
- Video Conferencing
- Virtual Backgrounds
- Virtual Voicemail

## Links

- [View 8x8 Work Profile](https://www.softwareadvice.co.uk/software/390205/8x8-x-series)
- [View ITC Cloud Profile](https://www.softwareadvice.co.uk/software/433706/itc-cloud)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/390205/433706/8x8-x-series/vs/itc-cloud)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"8x8 Work vs ITC Cloud Comparison","description":"Compare 8x8 Work vs ITC Cloud regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/390205/433706/8x8-x-series/vs/itc-cloud","about":[{"@id":"https://www.softwareadvice.co.uk/software/390205/8x8-x-series#software"},{"@id":"https://www.softwareadvice.co.uk/software/433706/itc-cloud#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/390205/433706/8x8-x-series/vs/itc-cloud#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/390205/433706/8x8-x-series/vs/itc-cloud#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"8x8 Work","description":"Experience seamless collaboration with 8x8 Work. \n8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows, and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/89f59912-8c2c-49d9-a320-8a67d2cfb017.jpg","url":"https://www.softwareadvice.co.uk/software/390205/8x8-x-series","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/390205/8x8-x-series#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":309},"offers":{"price":"10","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"ITC Cloud","description":"Streamline business communication with ITC Cloud, the definitive game-changer in unified communications. Effortlessly collaborate from anywhere, be it your trusty desk phone, handy cell phone, or reliable computer.\n\nBut what distinguishes ITC Cloud is our relentless commitment to your success. Our 24/7 help desk guarantees uninterrupted support, maintaining your business's peak performance. Our focus is enhancing your efficiency and surpassing your customer experience expectations. We're your allies from inception to long-term implementation. Place your trust in ITC Cloud to elevate your business communication to new heights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5e2f9428-ed67-48f1-a029-ee7491f12a55.png","url":"https://www.softwareadvice.co.uk/software/433706/itc-cloud","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/433706/itc-cloud#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":7},"offers":{"price":"19.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Phone Systems","position":2,"item":"/directory/1714/business-phone-service/software","@type":"ListItem"},{"name":"8x8 Work vs ITC Cloud","position":3,"item":"https://www.softwareadvice.co.uk/compare/390205/433706/8x8-x-series/vs/itc-cloud","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/390205/433706/8x8-x-series/vs/itc-cloud#breadcrumblist"}]}
</script>