---
description: Compare ScreenConnect vs Ivanti Neurons for ITSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ScreenConnect vs Ivanti Neurons for ITSM Comparison
---

Breadcrumb: [Home](/) > [Privileged Access Management Software](/directory/4241/privileged-access-management/software) > [ScreenConnect \<span\>vs\</span\> Ivanti Neurons for ITSM](https://www.softwareadvice.co.uk/compare/390169/405089/ScreenConnect/vs/ivanti-neurons-for-itsm)

# Compare ScreenConnect vs Ivanti Neurons for ITSM

Canonical: https://www.softwareadvice.co.uk/compare/390169/405089/ScreenConnect/vs/ivanti-neurons-for-itsm

> Detailed comparison between ScreenConnect and Ivanti Neurons for ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ScreenConnect | Ivanti Neurons for ITSM |
| **Overall rating** | 4.7/5 | 3.9/5 |
| **Total Reviews** | 1896 | 15 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### ScreenConnect

- API
- Access Management
- Attendee Management
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Presentation Streaming
- Projections
- Real-Time Chat
- Recording
- Scheduling
- Self Service Portal
- Surveys & Feedback
- Video Chat
- Video Conferencing

### Ivanti Neurons for ITSM

- Analytics
- CMDB
- Self Service Portal

## Links

- [View ScreenConnect Profile](https://www.softwareadvice.co.uk/software/390169/ScreenConnect)
- [View Ivanti Neurons for ITSM Profile](https://www.softwareadvice.co.uk/software/405089/ivanti-neurons-for-itsm)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/390169/405089/ScreenConnect/vs/ivanti-neurons-for-itsm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ScreenConnect vs Ivanti Neurons for ITSM Comparison","description":"Compare ScreenConnect vs Ivanti Neurons for ITSM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/390169/405089/ScreenConnect/vs/ivanti-neurons-for-itsm","about":[{"@id":"https://www.softwareadvice.co.uk/software/390169/ScreenConnect#software"},{"@id":"https://www.softwareadvice.co.uk/software/405089/ivanti-neurons-for-itsm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/390169/405089/ScreenConnect/vs/ivanti-neurons-for-itsm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/390169/405089/ScreenConnect/vs/ivanti-neurons-for-itsm#webpage","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"}},{"name":"ScreenConnect","description":"ScreenConnect is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers, enabling them to receive solutions without phone or chat sessions.\n\n\nThe solution's remote support allows users to remotely view and control devices, servers or workstations. Users can create and manage sessions from a customizable and brandable centralized control panel.\n\n\nWith ScreenConnect's remote access, users can gain access to and control unattended servers or computers. This model helps users install and upgrade customer computers without requiring manually enabled connections.\n\n\nScreenConnect's remote meeting and presentation feature allows users to share their screen with one or more individuals. Users can collaborate with team members, provide project updates, conduct training sessions and make presentations. ScreenConnect allows the presenter to share their screen with the audience. It offers a mobile application for iOS and Android devices.\n\n\nScreenConnect is available on an annual subscription basis that includes support via phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c7b5769d-764e-4fed-8490-5ea0a0f941ed.png","url":"https://www.softwareadvice.co.uk/software/390169/ScreenConnect","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/390169/ScreenConnect#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1896,"ratingValue":4.7},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Ivanti Neurons for ITSM","description":"Gain enterprise-capable, end-to-end service management capabilities throughout the service delivery lifecycle, from request capture to remediation. Automated workflows eliminate costly manual processes while making operations more efficient, compliant and secure. Whether you’re looking for an IT helpdesk / support ticket solution or need to perform more advanced service management processes, the modular design of Ivanti Neurons for ITSM is packaged to deploy quickly and scale easily to adapt as your requirements grow.\n\nAre you just getting started? Ivanti Neurons for ITSM offers an easy-to-use incident management system for dealing with inbound tickets and requests from any channel making your IT helpdesk more efficient, and its users more productive and happier.\n\nAt an intermediate stage of your service management journey? As your IT needs, mature, you can benefit from additional capabilities that'll help you handle IT changes quickly and efficiently, ensuring high service quality and efficiency for your overall IT operations.\n\nHowever, if you have more complex IT operations then you’ll have more comprehensive maturity needs. Get the visibility and insights you need on IT assets and their relationships to further improve service delivery and value achieved from your investments in hardware, software and cloud assets.\n\nThe most sophisticated IT operations can benefit from Ivanti Neurons for ITSM, offering advanced maturity solutions that deliver “Shift Left” outcomes, automation and AI that can proactively detect and remediate issues before they become user or organization-impacting events, truly transforming and delivering better employee experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a7634f0f-c35a-44bf-8266-0deb585f58b8.png","url":"https://www.softwareadvice.co.uk/software/405089/ivanti-neurons-for-itsm","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/405089/ivanti-neurons-for-itsm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":15,"ratingValue":3.9},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Privileged Access Management Software","position":2,"item":"/directory/4241/privileged-access-management/software","@type":"ListItem"},{"name":"ScreenConnect vs Ivanti Neurons for ITSM","position":3,"item":"https://www.softwareadvice.co.uk/compare/390169/405089/ScreenConnect/vs/ivanti-neurons-for-itsm","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/390169/405089/ScreenConnect/vs/ivanti-neurons-for-itsm#breadcrumblist"}]}
</script>
