---
description: Compare Roundesk vs Zoho CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Roundesk vs Zoho CRM Comparison
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [Roundesk \<span\>vs\</span\> Zoho CRM](https://www.softwareadvice.co.uk/compare/383441/392464/roundesk/vs/zoho-crm)

# Compare Roundesk vs Zoho CRM

Canonical: https://www.softwareadvice.co.uk/compare/383441/392464/roundesk/vs/zoho-crm

> Detailed comparison between Roundesk and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Roundesk | Zoho CRM |
| **Overall rating** | - | 4.3/5 |
| **Total Reviews** | 0 | 6964 |
| **Starting Price** | €25.00 | £10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Roundesk

- CRM
- Calendar Sync
- Calendar/Reminder System
- Customisable Reports
- Customisable Templates
- Document Storage
- Email Management
- Forecasting
- Internal Chat Integration
- Monitoring
- Reporting & Statistics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Social Media Integration

### Zoho CRM

- CRM
- Calendar Sync
- Calendar/Reminder System
- Channel Management
- Customisable Reports
- Customisable Templates
- Document Storage
- Email Management
- Forecasting
- Internal Chat Integration
- Lead Management
- Monitoring
- Pipeline Reports
- Reporting & Statistics
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Social Media Integration

## Links

- [View Roundesk Profile](https://www.softwareadvice.co.uk/software/383441/roundesk)
- [View Zoho CRM Profile](https://www.softwareadvice.co.uk/software/392464/zoho-crm)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/383441/392464/roundesk/vs/zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Roundesk vs Zoho CRM Comparison","description":"Compare Roundesk vs Zoho CRM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/383441/392464/roundesk/vs/zoho-crm","about":[{"@id":"https://www.softwareadvice.co.uk/software/383441/roundesk#software"},{"@id":"https://www.softwareadvice.co.uk/software/392464/zoho-crm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/383441/392464/roundesk/vs/zoho-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/383441/392464/roundesk/vs/zoho-crm#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Roundesk","description":"Roundesk is a CRM solution that helps small to large businesses track customer interactions, manage user contacts, generate reports and more. Whether you are a small business, a large corporation or any other type of organization, you will certainly need to use a toll-free number for your customer service or other phone numbers. Today, there are many providers of toll-free numbers and other business telephone and customer relationship management services. Roundesk helps streamline omnichannel customer relationship management via sentiment analysis, video conferences, coaching tools and machine learning (ML).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b9acb01a-8b9c-41c6-a8cd-6c140bfc7527.png","url":"https://www.softwareadvice.co.uk/software/383441/roundesk","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/383441/roundesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"offers":{"price":"25","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"name":"Zoho CRM","description":"Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions. Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for emergencies and can display relevant statistics or documents when performing searches. \n\nUers can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM. Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/94228854-acc1-44a4-ac97-271f2da67864.jpeg","url":"https://www.softwareadvice.co.uk/software/392464/zoho-crm","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/392464/zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":6964},"offers":{"price":"10","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/4658/customer-support/software","@type":"ListItem"},{"name":"Roundesk vs Zoho CRM","position":3,"item":"https://www.softwareadvice.co.uk/compare/383441/392464/roundesk/vs/zoho-crm","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/383441/392464/roundesk/vs/zoho-crm#breadcrumblist"}]}
</script>
