---
description: Compare Intercom vs Zoho CRM Plus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Intercom vs Zoho CRM Plus Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Intercom \<span\>vs\</span\> Zoho CRM Plus](https://www.softwareadvice.co.uk/compare/378292/435094/intercom/vs/zoho-crm-plus)

# Compare Intercom vs Zoho CRM Plus

Canonical: https://www.softwareadvice.co.uk/compare/378292/435094/intercom/vs/zoho-crm-plus

> Detailed comparison between Intercom and Zoho CRM Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Intercom | Zoho CRM Plus |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 1133 | 71 |
| **Starting Price** | US$39.00 | US$45.65 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Intercom

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Zoho CRM Plus

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Intercom Profile](https://www.softwareadvice.co.uk/software/378292/intercom)
- [View Zoho CRM Plus Profile](https://www.softwareadvice.co.uk/software/435094/zoho-crm-plus)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/378292/435094/intercom/vs/zoho-crm-plus)

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