---
description: Compare AskNicely vs SurveyMonkey regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: AskNicely vs SurveyMonkey Comparison
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [AskNicely \<span\>vs\</span\> SurveyMonkey](https://www.softwareadvice.co.uk/compare/37463/157864/asknicely/vs/surveymonkey)

# Compare AskNicely vs SurveyMonkey

Canonical: https://www.softwareadvice.co.uk/compare/37463/157864/asknicely/vs/surveymonkey

> Detailed comparison between AskNicely and SurveyMonkey. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | AskNicely | SurveyMonkey |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 101 | 10513 |
| **Starting Price** | US$399.00 | US$30.00 |
| **Free Trial** | - | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### AskNicely

- API
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Mobile Survey
- NPS of Employees
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Workflow Management

### SurveyMonkey

- API
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Mobile Survey
- NPS of Employees
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Segmentation
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Workflow Management

## Links

- [View AskNicely Profile](https://www.softwareadvice.co.uk/software/37463/asknicely)
- [View SurveyMonkey Profile](https://www.softwareadvice.co.uk/software/157864/surveymonkey)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/37463/157864/asknicely/vs/surveymonkey)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"AskNicely vs SurveyMonkey Comparison","description":"Compare AskNicely vs SurveyMonkey regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/37463/157864/asknicely/vs/surveymonkey","about":[{"@id":"https://www.softwareadvice.co.uk/software/37463/asknicely#software"},{"@id":"https://www.softwareadvice.co.uk/software/157864/surveymonkey#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/37463/157864/asknicely/vs/surveymonkey#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/37463/157864/asknicely/vs/surveymonkey#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"}},{"name":"AskNicely","description":"AskNicely is a cloud-based customer experience platform built for multi-location service businesses, from mid-market to enterprise, across industries including home services, healthcare, financial services, retail, hospitality, and franchises.\n\nThe platform collects customer feedback through email, SMS, web, mobile app, and in-store kiosk surveys using NPS, CSAT, and 5-star formats. Dynamic Surveys adjust questions in real time based on customer responses and context, reducing survey fatigue while generating more qualitative feedback. A built-in AI engine analyzes responses, categorizes themes, and delivers prioritized daily actions to frontline teams, branch managers, and executives through role-based dashboards.\n\nAdditional features include automated workflows for issue escalation and follow-up, employee recognition tools such as leaderboards and performance reports, and a reputation management suite covering review monitoring, competitor benchmarking, and one-click Google review requests. The platform also tracks NPS, CSAT, and CES trends across all locations from a single view.\n\nAskNicely integrates with Salesforce, HubSpot, Slack, Microsoft Teams, and other CRM and communication tools. Support is available via a knowledge base, with additional options accessible through the vendor.","image":"https://images.g2crowd.com/display-layer-screenshots/15310/836ec969a33adb81c20d327a2d4381e7f7f5b898179121450632f572bd559d00.webp","url":"https://www.softwareadvice.co.uk/software/37463/asknicely","@id":"https://www.softwareadvice.co.uk/software/37463/asknicely#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":101,"ratingValue":4.6},"offers":{"price":"399","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"SurveyMonkey","description":"SurveyMonkey is an AI-based platform designed for creating surveys and forms to collect feedback. It is used across industries such as technology, healthcare, and professional services, supporting roles in marketing, customer experience, human resources, and IT. Organizations use the platform to gather insights on employee engagement, customer satisfaction, market research, event feedback, and registration management.\n\nThe platform includes features to simplify survey creation and analysis. Users can create surveys using AI prompts or select from a variety of templates. A global research panel provides access to respondents in numerous countries, enabling targeted audience selection. Enterprise-grade security features are included to protect data.\n\nSurveyMonkey offers tools for analyzing survey responses, with AI capabilities that identify patterns and themes. It supports various survey types, including customer experience assessments, employee feedback forms, market research questionnaires, event feedback surveys, and registration forms with payment processing. The platform is available in multiple languages, supporting organizations with international operations.","image":"https://images.g2crowd.com/display-layer-screenshots/541/6a09ee240d1d3880c7a668ae754cad7a3f91b998a4a791d56ed7a9032996909f.webp","url":"https://www.softwareadvice.co.uk/software/157864/surveymonkey","@id":"https://www.softwareadvice.co.uk/software/157864/surveymonkey#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":10513,"ratingValue":4.6},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/37463/157864/asknicely/vs/surveymonkey#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/4574/customer-experience/software","@type":"ListItem"},{"name":"AskNicely vs SurveyMonkey","position":3,"item":"https://www.softwareadvice.co.uk/compare/37463/157864/asknicely/vs/surveymonkey","@type":"ListItem"}]}]}
</script>
