---
description: Compare Spiceworks Cloud Help Desk vs PDQ Deploy & Inventory regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Spiceworks Cloud Help Desk vs PDQ Deploy & Inventory Comparison
---

Breadcrumb: [Home](/) > [Application Performance Management Tools](/directory/4140/application-performance-management/software) > [Spiceworks Cloud Help Desk \<span\>vs\</span\> PDQ Deploy & Inventory](https://www.softwareadvice.co.uk/compare/365499/419203/spiceworks-network-management-software/vs/pdq-deploy-and-inventory)

# Compare Spiceworks Cloud Help Desk vs PDQ Deploy & Inventory

Canonical: https://www.softwareadvice.co.uk/compare/365499/419203/spiceworks-network-management-software/vs/pdq-deploy-and-inventory

> Detailed comparison between Spiceworks Cloud Help Desk and PDQ Deploy & Inventory. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Spiceworks Cloud Help Desk | PDQ Deploy & Inventory |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 584 | 341 |
| **Starting Price** | US$6.00 | US$1,575.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Webinars, Documentation, Videos |

## Key features

### Spiceworks Cloud Help Desk

- Alerts/Notifications
- Application Management
- Asset Tracking
- Compliance Management
- Dashboard
- Event Logs
- Help Desk Management
- IT Reporting
- Inventory Management
- Issue Scheduling
- Maintenance Scheduling
- Monitoring
- Patch Management
- Prioritisation
- Project Management
- Real-Time Monitoring
- Remote Access/Control
- Reporting/Analytics
- Root Cause Analysis

### PDQ Deploy & Inventory

- Alerts/Notifications
- Application Management
- Asset Tracking
- Compliance Management
- Dashboard
- Event Logs
- IT Reporting
- Inventory Management
- Maintenance Scheduling
- Monitoring
- Patch Management
- Prioritisation
- Real-Time Monitoring
- Remote Access/Control
- Reporting/Analytics
- Scheduling

## Links

- [View Spiceworks Cloud Help Desk Profile](https://www.softwareadvice.co.uk/software/365499/spiceworks-network-management-software)
- [View PDQ Deploy & Inventory Profile](https://www.softwareadvice.co.uk/software/419203/pdq-deploy-and-inventory)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/365499/419203/spiceworks-network-management-software/vs/pdq-deploy-and-inventory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Spiceworks Cloud Help Desk vs PDQ Deploy &amp; Inventory Comparison","description":"Compare Spiceworks Cloud Help Desk vs PDQ Deploy & Inventory regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/365499/419203/spiceworks-network-management-software/vs/pdq-deploy-and-inventory","about":[{"@id":"https://www.softwareadvice.co.uk/software/365499/spiceworks-network-management-software#software"},{"@id":"https://www.softwareadvice.co.uk/software/419203/pdq-deploy-and-inventory#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/365499/419203/spiceworks-network-management-software/vs/pdq-deploy-and-inventory#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/365499/419203/spiceworks-network-management-software/vs/pdq-deploy-and-inventory#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Spiceworks Cloud Help Desk","description":"Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support via multiple channels and tracking agent's’ performance, among others. Support agents can closely monitor every IT incident and track abrupt changes occurring in the network.\n\n\nThe self-service portal allows users to submit tickets, track progress and view informative resources from the knowledge base. With Spiceworks, businesses can also create a centralized knowledge base from where users can get information on periodic or regular inquiries. Spiceworks also offers a team management dashboard to help management view and track key performance metrics.\n\n\nSpiceworks also offers an on-premise version for businesses that want to set up and manage their in-house help desk operations locally. IT professionals can also manage tickets on their Android and iOS based smartphones using Spiceworks Mobile app. Professionals can also connect with the global Spiceworks community to share tips and best practices with the global professionals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7696bc90-03bb-4add-93f4-d2f755059f1f.jpg","url":"https://www.softwareadvice.co.uk/software/365499/spiceworks-network-management-software","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/365499/spiceworks-network-management-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":584},"offers":{"price":"6","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"PDQ Deploy & Inventory","description":"PDQ Deploy is specifically designed to automate system patches and application updates. Choose from our Package Library of over 200 applications to make updates within minutes. Select the software you want to deploy, specify which machines require updates, and set a preferred schedule for deployment — all without bothering end users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/14c50609-dc79-4298-969f-cd745568e8e5.png","url":"https://www.softwareadvice.co.uk/software/419203/pdq-deploy-and-inventory","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/419203/pdq-deploy-and-inventory#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":341},"offers":{"price":"1575","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Application Performance Management Tools","position":2,"item":"/directory/4140/application-performance-management/software","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk vs PDQ Deploy & Inventory","position":3,"item":"https://www.softwareadvice.co.uk/compare/365499/419203/spiceworks-network-management-software/vs/pdq-deploy-and-inventory","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/365499/419203/spiceworks-network-management-software/vs/pdq-deploy-and-inventory#breadcrumblist"}]}
</script>