---
description: Compare ManageEngine Patch Manager Plus vs Freshservice regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ManageEngine Patch Manager Plus vs Freshservice Comparison
---

Breadcrumb: [Home](/) > [Patch Management Software](/directory/4519/patch-management/software) > [ManageEngine Patch Manager Plus \<span\>vs\</span\> Freshservice](https://www.softwareadvice.co.uk/compare/360434/436317/manageengine-patch-manager-plus/vs/freshservice)

# Compare ManageEngine Patch Manager Plus vs Freshservice

Canonical: https://www.softwareadvice.co.uk/compare/360434/436317/manageengine-patch-manager-plus/vs/freshservice

> Detailed comparison between ManageEngine Patch Manager Plus and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine Patch Manager Plus | Freshservice |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 405 | 733 |
| **Starting Price** | US$245.00 | £15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ManageEngine Patch Manager Plus

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Compliance Management
- Dashboard
- Monitoring
- Patch Management
- Policy Management
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Search/Filter
- Self Service Portal
- Status Tracking
- Third-Party Integrations

### Freshservice

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Compliance Management
- Dashboard
- Monitoring
- Patch Management
- Policy Management
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Search/Filter
- Self Service Portal
- Status Tracking
- Third-Party Integrations

## Links

- [View ManageEngine Patch Manager Plus Profile](https://www.softwareadvice.co.uk/software/360434/manageengine-patch-manager-plus)
- [View Freshservice Profile](https://www.softwareadvice.co.uk/software/436317/freshservice)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/360434/436317/manageengine-patch-manager-plus/vs/freshservice)

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