---
description: Compare ManageEngine ServiceDesk Plus vs iTOP regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ManageEngine ServiceDesk Plus vs iTOP Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> iTOP](https://www.softwareadvice.co.uk/compare/360387/475478/manageengine-servicedesk-plus/vs/ITOP)

# Compare ManageEngine ServiceDesk Plus vs iTOP

Canonical: https://www.softwareadvice.co.uk/compare/360387/475478/manageengine-servicedesk-plus/vs/ITOP

> Detailed comparison between ManageEngine ServiceDesk Plus and iTOP. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | iTOP |
| **Overall rating** | 4.4/5 | 4.1/5 |
| **Total Reviews** | 231 | 12 |
| **Starting Price** | US$16.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ManageEngine ServiceDesk Plus

- API
- Activity Tracking
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Multi-Channel Communication
- Project Management
- Reminders
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### iTOP

- API
- Activity Tracking
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Multi-Channel Communication
- Project Management
- Reminders
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.softwareadvice.co.uk/software/360387/manageengine-servicedesk-plus)
- [View iTOP Profile](https://www.softwareadvice.co.uk/software/475478/ITOP)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/360387/475478/manageengine-servicedesk-plus/vs/ITOP)

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