---
description: Compare ManageEngine ServiceDesk Plus vs OpenText Core Service Management regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ManageEngine ServiceDesk Plus vs OpenText Core Service Management Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> OpenText Core Service Management](https://www.softwareadvice.co.uk/compare/360387/409507/manageengine-servicedesk-plus/vs/service-manager)

# Compare ManageEngine ServiceDesk Plus vs OpenText Core Service Management

Canonical: https://www.softwareadvice.co.uk/compare/360387/409507/manageengine-servicedesk-plus/vs/service-manager

> Detailed comparison between ManageEngine ServiceDesk Plus and OpenText Core Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | OpenText Core Service Management |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 227 | 9 |
| **Starting Price** | US$16.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation | - |

## Key features

### ManageEngine ServiceDesk Plus

- Analytics
- Asset Tracking
- Change Management
- Customer Support
- Customisable Templates
- Help Desk Management
- Incident Management
- Issue Scheduling
- Knowledge Base Management
- Live Chat
- Mobile Alerts
- Monitoring
- Problem Management
- Release Management
- Reminders
- Reservations Management
- Self Service Portal
- Service History
- Support Ticket Management
- Wiki

### OpenText Core Service Management

- Analytics
- Change Management
- Customer Support
- Help Desk Management
- Incident Management
- Knowledge Base Management
- Live Chat
- Problem Management
- Release Management
- Self Service Portal

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.softwareadvice.co.uk/software/360387/manageengine-servicedesk-plus)
- [View OpenText Core Service Management Profile](https://www.softwareadvice.co.uk/software/409507/service-manager)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/360387/409507/manageengine-servicedesk-plus/vs/service-manager)

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