---
description: Compare ServiceNow Field Service Management vs Salesforce Service Cloud regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ServiceNow Field Service Management vs Salesforce Service Cloud Comparison
---

Breadcrumb: [Home](/) > [Scheduling Software](/directory/4738/scheduling/software) > [ServiceNow Field Service Management \<span\>vs\</span\> Salesforce Service Cloud](https://www.softwareadvice.co.uk/compare/356133/363691/servicenow-field-service-management/vs/service-cloud)

# Compare ServiceNow Field Service Management vs Salesforce Service Cloud

Canonical: https://www.softwareadvice.co.uk/compare/356133/363691/servicenow-field-service-management/vs/service-cloud

> Detailed comparison between ServiceNow Field Service Management and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow Field Service Management | Salesforce Service Cloud |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 6 | 820 |
| **Starting Price** | US$100.00 | £20.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceNow Field Service Management

- Automated Scheduling
- Availability Management
- CRM
- Calendar Management
- Contact Database
- Contract/License Management
- Customisable Forms
- Dispatch Management
- Electronic Signature
- GPS
- Inventory Management
- Mobile Access
- Multi-Location
- Online Time Clock
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Work Order Management
- Workforce Management

### Salesforce Service Cloud

- Automated Scheduling
- Availability Management
- CRM
- Calendar Management
- Contact Database
- Contract/License Management
- Customisable Forms
- Dispatch Management
- Electronic Signature
- GPS
- Inventory Management
- Mobile Access
- Multi-Location
- Online Time Clock
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Work Order Management
- Workforce Management

## Links

- [View ServiceNow Field Service Management Profile](https://www.softwareadvice.co.uk/software/356133/servicenow-field-service-management)
- [View Salesforce Service Cloud Profile](https://www.softwareadvice.co.uk/software/363691/service-cloud)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/356133/363691/servicenow-field-service-management/vs/service-cloud)

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