---
description: Compare Chaport vs Wati regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Chaport vs Wati Comparison
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Chaport \<span\>vs\</span\> Wati](https://www.softwareadvice.co.uk/compare/344629/430256/chaport/vs/wati)

# Compare Chaport vs Wati

Canonical: https://www.softwareadvice.co.uk/compare/344629/430256/chaport/vs/wati

> Detailed comparison between Chaport and Wati. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Chaport | Wati |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 63 | 203 |
| **Starting Price** | US$29.00 | US$59.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Chaport

- AI/Machine Learning
- API
- Automated Responses
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Customer Communication
- Customer Support
- Interaction Tracking
- Live Chat
- Natural Language Processing
- Pre-Configured Bot
- Reporting/Analytics
- Self Service Portal
- Support Ticket Management

### Wati

- AI/Machine Learning
- API
- Automated Responses
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Customer Communication
- Customer Support
- Interaction Tracking
- Lead Management
- Live Chat
- Natural Language Processing
- Pre-Configured Bot
- Reporting/Analytics
- Self Service Portal
- Support Ticket Management

## Links

- [View Chaport Profile](https://www.softwareadvice.co.uk/software/344629/chaport)
- [View Wati Profile](https://www.softwareadvice.co.uk/software/430256/wati)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/344629/430256/chaport/vs/wati)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Chaport vs Wati Comparison","description":"Compare Chaport vs Wati regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/344629/430256/chaport/vs/wati","about":[{"@id":"https://www.softwareadvice.co.uk/software/344629/chaport#software"},{"@id":"https://www.softwareadvice.co.uk/software/430256/wati#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/344629/430256/chaport/vs/wati#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/344629/430256/chaport/vs/wati#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Chaport","description":"Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with clients across various channels such as Facebook, Viber, and Telegram. It provides desktop apps for Windows and macOS, a web-app for all browsers, and mobile apps for Android and iOS devices, allowing professionals to chat with website visitors, even from remote locations.\n\nKey features of Chaport include live chat widget, chatbots, knowledge base, integrations with social networks and messengers, detailed visitor info with custom fields, visitor behavior, pre-chat form, notifications, read receipts, chat transcripts, and Secure Sockets Layer (SSL) encryption. Chaport helps companies automate sales and support and offer help 24/7, send automated chat invitations to clients and get more leads, transfer chats to team members, and customize the chat widget by adding specific colors, texts, or photos. Additionally, it lets users share files or images with website visitors, quickly resolve queries using saved replies and typing insights, and gain visibility into missed/incoming chat metrics and working hours through real-time reports. Companies can also use Chaport to create a knowledge base for customers and connect it to an FAQ bot that can automatically answer customer questions using the KB articles.\n\nChaport comes with an application programming interface (API) that allows businesses to integrate the platform with third-party systems. It also has Zapier integration that helps companies to connect Chaport to 3,000+ apps without any programming skills. The product is available on monthly and annual subscriptions, and support is extended via live chat, email, and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/033b40ba-97c5-4b68-ac82-93306cd30cc2.png","url":"https://www.softwareadvice.co.uk/software/344629/chaport","@id":"https://www.softwareadvice.co.uk/software/344629/chaport#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":63,"ratingValue":4.9},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Wati","description":"Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\n\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.\n\nWati, the AI-Powered Customer Engagement Platform for Revenue Growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9c63a4b6-eca3-4a2d-b0fd-535f42910ab5.png","url":"https://www.softwareadvice.co.uk/software/430256/wati","@id":"https://www.softwareadvice.co.uk/software/430256/wati#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":203,"ratingValue":4.6},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/344629/430256/chaport/vs/wati#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/4010/conversational-ai-comparison/software","@type":"ListItem"},{"name":"Chaport vs Wati","position":3,"item":"https://www.softwareadvice.co.uk/compare/344629/430256/chaport/vs/wati","@type":"ListItem"}]}]}
</script>