---
description: Compare VICIdial vs Dolphin Power Dialer regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: VICIdial vs Dolphin Power Dialer Comparison
---

Breadcrumb: [Home](/) > [Call Monitoring Software](/directory/1811/monitoring/software) > [VICIdial \<span\>vs\</span\> Dolphin Power Dialer](https://www.softwareadvice.co.uk/compare/33171/275143/vicidial/vs/dolphin-cloud-power-dialer)

# Compare VICIdial vs Dolphin Power Dialer

Canonical: https://www.softwareadvice.co.uk/compare/33171/275143/vicidial/vs/dolphin-cloud-power-dialer

> Detailed comparison between VICIdial and Dolphin Power Dialer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | VICIdial | Dolphin Power Dialer |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 265 | 46 |
| **Starting Price** | US$400.00 | US$119.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Documentation |

## Key features

### VICIdial

- Auto-Dialer
- CRM
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Tagging
- Call Tracking
- Call Transfer
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Computer Telephony Integration
- FCC Compliance
- FTC Compliance
- Lead Management
- List Management
- Predictive Dialer
- Recording
- Reporting/Analytics
- Voice Mail

### Dolphin Power Dialer

- CRM
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- FCC Compliance
- FTC Compliance
- Lead Management
- List Management
- Predictive Dialer
- Reporting/Analytics
- Voice Mail

## Links

- [View VICIdial Profile](https://www.softwareadvice.co.uk/software/33171/vicidial)
- [View Dolphin Power Dialer Profile](https://www.softwareadvice.co.uk/software/275143/dolphin-cloud-power-dialer)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/33171/275143/vicidial/vs/dolphin-cloud-power-dialer)

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