---
description: Compare VICIdial vs MaxContact regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: VICIdial vs MaxContact Comparison
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [VICIdial \<span\>vs\</span\> MaxContact](https://www.softwareadvice.co.uk/compare/33171/120574/vicidial/vs/maxcontact)

# Compare VICIdial vs MaxContact

Canonical: https://www.softwareadvice.co.uk/compare/33171/120574/vicidial/vs/maxcontact

> Detailed comparison between VICIdial and MaxContact. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | VICIdial | MaxContact |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 265 | 33 |
| **Starting Price** | US$400.00 | £80.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### VICIdial

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Email Management
- Inbound Call Centre
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data
- Real-Time Reporting

### MaxContact

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Email Management
- Inbound Call Centre
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Data
- Real-Time Reporting

## Links

- [View VICIdial Profile](https://www.softwareadvice.co.uk/software/33171/vicidial)
- [View MaxContact Profile](https://www.softwareadvice.co.uk/software/120574/maxcontact)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/33171/120574/vicidial/vs/maxcontact)

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