---
description: Compare Smile.io vs Mosaic regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Smile.io vs Mosaic Comparison
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Smile.io \<span\>vs\</span\> Mosaic](https://www.softwareadvice.co.uk/compare/329197/336975/smile-io/vs/mosaic)

# Compare Smile.io vs Mosaic

Canonical: https://www.softwareadvice.co.uk/compare/329197/336975/smile-io/vs/mosaic

> Detailed comparison between Smile.io and Mosaic. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smile.io | Mosaic |
| **Overall rating** | 4.9/5 | 5.0/5 |
| **Total Reviews** | 67 | 1 |
| **Starting Price** | US$199.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Smile.io

- API
- Activity Dashboard
- Activity Tracking
- Customer Activity Tracking
- Customisable Branding
- Customisable Templates
- Dashboard
- Discount Management
- Email Marketing
- Gamification
- Loyalty Program
- Multi-Channel Marketing
- Performance Metrics
- Referral Tracking
- Rewards Management
- Third-Party Integrations
- eCommerce Management

### Mosaic

- API
- Activity Dashboard
- Customer Activity Tracking
- Customer Database
- Customisable Branding
- Discount Management
- Email Marketing
- Engagement Tracking
- Gamification
- Loyalty Cards
- Loyalty Program
- Multi-Channel Marketing
- Performance Metrics
- Rewards Management
- Third-Party Integrations

## Links

- [View Smile.io Profile](https://www.softwareadvice.co.uk/software/329197/smile-io)
- [View Mosaic Profile](https://www.softwareadvice.co.uk/software/336975/mosaic)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/329197/336975/smile-io/vs/mosaic)

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