---
description: Compare Survicate vs Medallia Experience Cloud regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Survicate vs Medallia Experience Cloud Comparison
---

Breadcrumb: [Home](/) > [NPS Software](/directory/4116/nps/software) > [Survicate \<span\>vs\</span\> Medallia Experience Cloud](https://www.softwareadvice.co.uk/compare/31821/140518/survicate/vs/medallia)

# Compare Survicate vs Medallia Experience Cloud

Canonical: https://www.softwareadvice.co.uk/compare/31821/140518/survicate/vs/medallia

> Detailed comparison between Survicate and Medallia Experience Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Survicate | Medallia Experience Cloud |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 99 | 33 |
| **Starting Price** | US$0.00 | US$5.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Survicate

- API
- CRM
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Distribution
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- Segmentation
- Site Intercept Survey
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

### Medallia Experience Cloud

- API
- CRM
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Distribution
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- Segmentation
- Site Intercept Survey
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

## Links

- [View Survicate Profile](https://www.softwareadvice.co.uk/software/31821/survicate)
- [View Medallia Experience Cloud Profile](https://www.softwareadvice.co.uk/software/140518/medallia)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/31821/140518/survicate/vs/medallia)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Survicate vs Medallia Experience Cloud Comparison","description":"Compare Survicate vs Medallia Experience Cloud regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/31821/140518/survicate/vs/medallia","about":[{"@id":"https://www.softwareadvice.co.uk/software/31821/survicate#software"},{"@id":"https://www.softwareadvice.co.uk/software/140518/medallia#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/31821/140518/survicate/vs/medallia#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/31821/140518/survicate/vs/medallia#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Survicate","description":"Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on them with confidence.\n\nWith advanced analysis tools, AI-powered insights, and 360-view customizable dashboards, Survicate helps you turn raw feedback into actionable strategies that boost customer satisfaction, reduce churn, refine products, and sharpen marketing efforts.\n\nConnect Survicate seamlessly with various native integrations and act on the collected insights instantly. \n\nKey features include:\n- Run highly targeted surveys via email, link, website, in-product, and mobile apps\n- Connect 40+ native integrations, like HubSpot, Braze, Slack, Salesforce, and more\n- Visualize real-time data with customizable Dashboards &amp; widgets\n- Analyze &amp; categorize feedback &amp; sentiment faster with the AI-powered Insights Hub\n- Instantly uncover trends and customer needs with the Research Assistant AI chat\n- Collect feedback in multiple languages to automatically reach a global audience\n\nCommon use cases include:\n- Identify feature requests, uncover usability issues, and validate ideas directly with users. Prioritize roadmaps based on real feedback gathered via in-product, mobile, and web surveys.\n- Run post-interaction CSAT and NPS® surveys to understand customer satisfaction and improve performance. Spot detractors early and respond before they churn.\n- Collect insights to improve messaging, conversion, and brand positioning. Test landing page effectiveness or campaign recall with targeted surveys &amp; analyze results quickly with AI. Then, connect with 40+ native integrations to automate workflows &amp; personalize communications effortlessly.\n- Understand user experience inside mobile &amp; web apps. Catch negative feedback before it hits review sites by triggering contextual surveys based on app behavior​​. Aggregate reviews from external sites and easily categorize, extract insights, and analyze with AI.\n- Reach audiences in multiple languages through multilingual surveys with personalized logic. Capture consistent feedback globally while centralizing data for efficient analysis.\n- Use the AI-powered Research Assistant to summarize qualitative responses and trends at scale. Run continuous research with targeted surveys and surface unexpected insights through the Insights Hub​.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4c899d53-7932-4f40-83e1-fde3c9c96de2.png","url":"https://www.softwareadvice.co.uk/software/31821/survicate","@id":"https://www.softwareadvice.co.uk/software/31821/survicate#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":99},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Medallia Experience Cloud","description":"Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product experiences by detecting user patterns, needs and behaviors. It allows administrators to set up organizational hierarchy and access rights to ensure the distribution of information and insights based on user roles and responsibilities.\n\n\nMedallia's customizable dashboard captures and analyses data from multiple channels including white-label email surveys, web intercepts and in-app feedback, facilitating customer lifecycle management. Managers and leaders can gain insights into employee experiences across all stages, from talent acquisition to training and offboarding. Additionally, users can evaluate products by conducting concept testing for features, services, installation and pricing, optimizing end-user engagement.\n\n\nMedallia comes with an application programming interface (API), which lets businesses modify the system and integrate it with several third-party applications. Pricing is available on request and support is extended via phone, email and other measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a42196b5-11a1-4801-9e23-94e9ba6a9011.png","url":"https://www.softwareadvice.co.uk/software/140518/medallia","@id":"https://www.softwareadvice.co.uk/software/140518/medallia#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":33},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/31821/140518/survicate/vs/medallia#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"NPS Software","position":2,"item":"/directory/4116/nps/software","@type":"ListItem"},{"name":"Survicate vs Medallia Experience Cloud","position":3,"item":"https://www.softwareadvice.co.uk/compare/31821/140518/survicate/vs/medallia","@type":"ListItem"}]}]}
</script>