---
description: Compare rater8 vs Customer Alliance regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: rater8 vs Customer Alliance Comparison
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/4509/reputation-management/software) > [rater8 \<span\>vs\</span\> Customer Alliance](https://www.softwareadvice.co.uk/compare/313432/332974/rater8/vs/customer-alliance)

# Compare rater8 vs Customer Alliance

Canonical: https://www.softwareadvice.co.uk/compare/313432/332974/rater8/vs/customer-alliance

> Detailed comparison between rater8 and Customer Alliance. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | rater8 | Customer Alliance |
| **Overall rating** | 5.0/5 | 4.2/5 |
| **Total Reviews** | 181 | 18 |
| **Starting Price** | US$109.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### rater8

- AI/Machine Learning
- Customer Experience Management
- Customisable Reports
- Customisable Templates
- Dashboard
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Sharing
- SEO Management
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Widgets

### Customer Alliance

- AI/Machine Learning
- API
- Customer Experience Management
- Customisable Reports
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Sharing
- SEO Management
- Sentiment Analysis
- Social Media Integration
- Third-Party Integrations
- Widgets

## Links

- [View rater8 Profile](https://www.softwareadvice.co.uk/software/313432/rater8)
- [View Customer Alliance Profile](https://www.softwareadvice.co.uk/software/332974/customer-alliance)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/313432/332974/rater8/vs/customer-alliance)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"rater8 vs Customer Alliance Comparison","description":"Compare rater8 vs Customer Alliance regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/313432/332974/rater8/vs/customer-alliance","about":[{"@id":"https://www.softwareadvice.co.uk/software/313432/rater8#software"},{"@id":"https://www.softwareadvice.co.uk/software/332974/customer-alliance#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/313432/332974/rater8/vs/customer-alliance#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/313432/332974/rater8/vs/customer-alliance#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"rater8","description":"rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement.\n\nThrough integrations with 100+ EHR and practice management systems, rater8 automatically sends review requests via text or email to patients immediately after checkout. Rather than letting patients choose where to leave a review, rater8's algorithm intelligently directs them to the review sites and listings that need the most attention across Google, Healthgrades, Vitals, and more. Healthcare organizations can quickly build a balanced online reputation, soar to the top of search results, and ultimately book more appointments — all without lifting a finger.\n\nrater8's user-friendly platform allows administrators to monitor and respond to patient reviews from a centralized dashboard. Advanced reporting offers beautiful visualizations for analyzing survey volume, net promoter scores, and star-ratings of providers. Gain better oversight, identify star performers, and improve practice operations. Benchmark and compare performance to peers to drive improvements in patient experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e975a49d-7484-42fa-ad0b-46584942d948.png","url":"https://www.softwareadvice.co.uk/software/313432/rater8","@id":"https://www.softwareadvice.co.uk/software/313432/rater8#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":181},"offers":{"price":"109","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Customer Alliance","description":"Customer Alliance makes it easy to capture, understand, share, and act on feedback. \n\nCustomer Alliance is a dynamic tech company on a mission to empower organizations to be loved by exceeding people’s expectations. We’ve built a powerful Software-as-a-Service platform that makes it easy to capture, understand, share, and act on feedback.\n\nEach day, we proudly serve over 5,000 organizations spanning the hospitality, healthcare, automotive, and insurance industries. Our platform delivers a comprehensive view of satisfaction metrics at each customer touchpoint and provides the tools necessary to manage feedback and reviews in a smart and simple way. Like a GPS for the customer journey.\n\nElevate your online visibility and manage customer feedback without putting in overtime. \n\nOwn your customer satisfaction and embrace efficiency with the all-in-one platform for customer reviews, surveys, and satisfaction metrics.\n\nCapture feedback: \nGet set up once, and get customer insights forever. Deliver engaging surveys on autopilot and capture feedback across every touchpoint. Connect insights from your customer’s digital and on-site experience, using Email, SMS, QR code, In-web, and In-App surveys. With real-time monitoring of crucial metrics like CSAT (Customer Satisfaction Score),  NPS (Net Promoter Score), and CES (Customer Effort Score) you’ll gain a comprehensive view of each interaction and track satisfaction from start to finish.\n\nUnderstand feedback: \nTransform feedback into actionable, easy-to-understand insights to share with your team. Centralize all customer feedback and every online review in one smart dashboard and uncover the drivers of customer (dis-)satisfaction using our platform’s analytics capabilities.\n\nShare feedback: \nAmplify your online presence, drive traffic, improve search rankings, and showcase trust by automatically distributing and sharing your reviews across platforms, such as Google and TripAdvisor. Display your Customer Alliance widget directly on your website to further drive trust and improve conversions.\n\nAct on feedback: \nWith actionable insights and the powerful AI Reply Assistant, you're prepared to respond swiftly with unique, personalized responses to your customers' feedback at the push of a button. Our closed-loop feedback system puts the power in your hands, ensuring every customer feels heard putting you on the path to exceed their expectations!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5f68a57b-6729-446e-858c-ffe9bc75e75d.png","url":"https://www.softwareadvice.co.uk/software/332974/customer-alliance","@id":"https://www.softwareadvice.co.uk/software/332974/customer-alliance#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":18},"operatingSystem":"Cloud, Apple, Windows, Chrome"},{"@id":"https://www.softwareadvice.co.uk/compare/313432/332974/rater8/vs/customer-alliance#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/4509/reputation-management/software","@type":"ListItem"},{"name":"rater8 vs Customer Alliance","position":3,"item":"https://www.softwareadvice.co.uk/compare/313432/332974/rater8/vs/customer-alliance","@type":"ListItem"}]}]}
</script>