---
description: Compare Text Request vs Smartz Commz regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Text Request vs Smartz Commz Comparison
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Text Request \<span\>vs\</span\> Smartz Commz](https://www.softwareadvice.co.uk/compare/306855/477043/text-request/vs/Smartz-Chat)

# Compare Text Request vs Smartz Commz

Canonical: https://www.softwareadvice.co.uk/compare/306855/477043/text-request/vs/Smartz-Chat

> Detailed comparison between Text Request and Smartz Commz. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | Smartz Commz |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 1193 | 0 |
| **Starting Price** | US$59.00 | ZAR 100.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Text Request

- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Batch Communications
- Chat/Messaging
- Customer History
- Customisable Templates
- Inbox Management
- Interaction Tracking
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Real-Time Data
- Reporting & Statistics
- SMS Messaging
- Surveys & Feedback
- Template Management
- Third-Party Integrations

### Smartz Commz

- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Batch Communications
- Chat/Messaging
- Customer History
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Reporting & Statistics
- SMS Messaging
- Surveys & Feedback
- Template Management
- Third-Party Integrations

## Links

- [View Text Request Profile](https://www.softwareadvice.co.uk/software/306855/text-request)
- [View Smartz Commz Profile](https://www.softwareadvice.co.uk/software/477043/Smartz-Chat)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/306855/477043/text-request/vs/Smartz-Chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Text Request vs Smartz Commz Comparison","description":"Compare Text Request vs Smartz Commz regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/306855/477043/text-request/vs/Smartz-Chat","about":[{"@id":"https://www.softwareadvice.co.uk/software/306855/text-request#software"},{"@id":"https://www.softwareadvice.co.uk/software/477043/Smartz-Chat#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/306855/477043/text-request/vs/Smartz-Chat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/306855/477043/text-request/vs/Smartz-Chat#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Text Request","description":"Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d2a5e044-68f7-4458-8b0e-cbe6e9ebc08e.png","url":"https://www.softwareadvice.co.uk/software/306855/text-request","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/306855/text-request#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"Smartz Commz","description":"Smartz Commz is a customer experience management platform. It helps businesses create, cultivate, and manage customer experiences. The platform serves a range of industries, from retail and eCommerce to telecommunications and financial services.\n\nSmartz Commz offers real-time analysis and an AI-driven sentiment engine. It allows businesses to track customer interactions across email, phone, and chat. The platform includes built-in survey and rating capabilities. Businesses can use these to gather real-time customer feedback and address any issues. Additionally, Smartz Commz provides agents with information to offer customer interactions and manage wait times.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a6879ac4-21b5-4def-9c63-d54bbfab9887.png","url":"https://www.softwareadvice.co.uk/software/477043/Smartz-Chat","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/477043/Smartz-Chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"offers":{"price":"100","@type":"Offer","priceCurrency":"ZAR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/508/customer-engagement/software","@type":"ListItem"},{"name":"Text Request vs Smartz Commz","position":3,"item":"https://www.softwareadvice.co.uk/compare/306855/477043/text-request/vs/Smartz-Chat","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/306855/477043/text-request/vs/Smartz-Chat#breadcrumblist"}]}
</script>