---
description: Compare Text Request vs Twilio Flex regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Text Request vs Twilio Flex Comparison
---

Breadcrumb: [Home](/) > [Internal Communications Software](/directory/4572/internal-communications/software) > [Text Request \<span\>vs\</span\> Twilio Flex](https://www.softwareadvice.co.uk/compare/306855/390119/text-request/vs/twilio-flex)

# Compare Text Request vs Twilio Flex

Canonical: https://www.softwareadvice.co.uk/compare/306855/390119/text-request/vs/twilio-flex

> Detailed comparison between Text Request and Twilio Flex. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | Twilio Flex |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 1193 | 6 |
| **Starting Price** | US$59.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Text Request

- API
- Chat/Messaging
- Customisable Templates
- Dashboard
- Interaction Tracking
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-time Consumer-facing Chat
- Reminders
- Reporting/Analytics
- Scheduled Messaging
- Surveys & Feedback
- Third-Party Integrations
- Video Conferencing
- Widgets

### Twilio Flex

- API
- Archiving & Retention
- Chat/Messaging
- Interaction Tracking
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Recording
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Widgets

## Links

- [View Text Request Profile](https://www.softwareadvice.co.uk/software/306855/text-request)
- [View Twilio Flex Profile](https://www.softwareadvice.co.uk/software/390119/twilio-flex)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/306855/390119/text-request/vs/twilio-flex)

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