---
description: Compare Text Request vs edna regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Text Request vs edna Comparison
---

Breadcrumb: [Home](/) > [Internal Communications Software](/directory/4572/internal-communications/software) > [Text Request \<span\>vs\</span\> edna](https://www.softwareadvice.co.uk/compare/306855/368599/text-request/vs/edna)

# Compare Text Request vs edna

Canonical: https://www.softwareadvice.co.uk/compare/306855/368599/text-request/vs/edna

> Detailed comparison between Text Request and edna. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | edna |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 1193 | 0 |
| **Starting Price** | US$59.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Text Request

- API
- Activity Dashboard
- Alerts/Notifications
- Campaign Scheduling
- Chat/Messaging
- Customisable Templates
- Dashboard
- Feedback Management
- Interaction Tracking
- Live Chat
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Polls/Voting
- Real-Time Data
- Reminders
- SMS Messaging
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

### edna

- API
- Activity Dashboard
- Alerts/Notifications
- Chat/Messaging
- Feedback Management
- Interaction Tracking
- Multi-Channel Communication
- SMS Messaging

## Links

- [View Text Request Profile](https://www.softwareadvice.co.uk/software/306855/text-request)
- [View edna Profile](https://www.softwareadvice.co.uk/software/368599/edna)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/306855/368599/text-request/vs/edna)

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