---
description: Compare HITS vs Shopmonkey regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HITS vs Shopmonkey Comparison
---

Breadcrumb: [Home](/) > [Car Repair Software](/directory/4261/auto-repair/software) > [HITS \<span\>vs\</span\> Shopmonkey](https://www.softwareadvice.co.uk/compare/29981/88459/hits/vs/shopmonkey)

# Compare HITS vs Shopmonkey

Canonical: https://www.softwareadvice.co.uk/compare/29981/88459/hits/vs/shopmonkey

> Detailed comparison between HITS and Shopmonkey. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HITS | Shopmonkey |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 27 | 263 |
| **Starting Price** | US$250.00 | US$199.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### HITS

- Accounting
- Alerts/Notifications
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Employee Scheduling
- Estimating
- Inventory Management
- Labor Rates
- Maintenance Scheduling
- Point of Sale (POS)
- Quotes/Estimates
- Service History
- VIN Lookup
- Work Order Management

### Shopmonkey

- API
- Accounting
- Alerts/Notifications
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Employee Scheduling
- Estimating
- Inventory Management
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Maintenance Scheduling
- Point of Sale (POS)
- Quotes/Estimates
- Reminders
- Scheduling
- Service History
- VIN Lookup
- Work Order Management

## Links

- [View HITS Profile](https://www.softwareadvice.co.uk/software/29981/hits)
- [View Shopmonkey Profile](https://www.softwareadvice.co.uk/software/88459/shopmonkey)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/29981/88459/hits/vs/shopmonkey)

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