---
description: Compare Shop-Ware vs HITS regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Shop-Ware vs HITS Comparison
---

Breadcrumb: [Home](/) > [Car Repair Software](/directory/4261/auto-repair/software) > [Shop-Ware \<span\>vs\</span\> HITS](https://www.softwareadvice.co.uk/compare/29949/29981/shop-ware/vs/hits)

# Compare Shop-Ware vs HITS

Canonical: https://www.softwareadvice.co.uk/compare/29949/29981/shop-ware/vs/hits

> Detailed comparison between Shop-Ware and HITS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Shop-Ware | HITS |
| **Overall rating** | 4.8/5 | 4.9/5 |
| **Total Reviews** | 162 | 27 |
| **Starting Price** | US$249.00 | US$250.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Shop-Ware

- Accounting
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Communication Management
- Customer Database
- Customer History
- Data Import/Export
- Employee Scheduling
- Estimating
- Inventory Management
- Labor Rates
- Maintenance Scheduling
- Point of Sale (POS)
- Quotes/Estimates
- Service History
- VIN Lookup
- Work Order Management

### HITS

- Accounting
- Alerts/Notifications
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Employee Scheduling
- Estimating
- Inventory Management
- Labor Rates
- Maintenance Scheduling
- Point of Sale (POS)
- Quotes/Estimates
- Service History
- VIN Lookup
- Work Order Management

## Links

- [View Shop-Ware Profile](https://www.softwareadvice.co.uk/software/29949/shop-ware)
- [View HITS Profile](https://www.softwareadvice.co.uk/software/29981/hits)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/29949/29981/shop-ware/vs/hits)

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