---
description: Compare WhatsApp vs Freshchat regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: WhatsApp vs Freshchat Comparison
---

Breadcrumb: [Home](/) > [Team Communication Software](/directory/4594/team-communication/software) > [WhatsApp \<span\>vs\</span\> Freshchat](https://www.softwareadvice.co.uk/compare/285733/436347/whatsapp/vs/freshchat)

# Compare WhatsApp vs Freshchat

Canonical: https://www.softwareadvice.co.uk/compare/285733/436347/whatsapp/vs/freshchat

> Detailed comparison between WhatsApp and Freshchat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | WhatsApp | Freshchat |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 16446 | 151 |
| **Starting Price** | - | ₹1,799.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Not Offered | Live Online, Documentation |

## Key features

### WhatsApp

- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Search/Filter
- Third-Party Integrations

### Freshchat

- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Customisable Templates
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Search/Filter
- Third-Party Integrations
- Transfers/Routing

## Links

- [View WhatsApp Profile](https://www.softwareadvice.co.uk/software/285733/whatsapp)
- [View Freshchat Profile](https://www.softwareadvice.co.uk/software/436347/freshchat)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/285733/436347/whatsapp/vs/freshchat)

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