---
description: Compare TeamSupport vs Freshdesk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TeamSupport vs Freshdesk Comparison
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/4296/itsm/software) > [TeamSupport \<span\>vs\</span\> Freshdesk](https://www.softwareadvice.co.uk/compare/2808/110247/teamsupport/vs/freshdesk)

# Compare TeamSupport vs Freshdesk

Canonical: https://www.softwareadvice.co.uk/compare/2808/110247/teamsupport/vs/freshdesk

> Detailed comparison between TeamSupport and Freshdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TeamSupport | Freshdesk |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 848 | 3408 |
| **Starting Price** | US$45.00 | US$19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### TeamSupport

- API
- Activity Tracking
- Analytics
- Content Management
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Wiki

### Freshdesk

- API
- Activity Tracking
- Analytics
- Content Management
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Wiki

## Links

- [View TeamSupport Profile](https://www.softwareadvice.co.uk/software/2808/teamsupport)
- [View Freshdesk Profile](https://www.softwareadvice.co.uk/software/110247/freshdesk)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/2808/110247/teamsupport/vs/freshdesk)

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