---
description: Compare Convoso vs PBXact regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Convoso vs PBXact Comparison
---

Breadcrumb: [Home](/) > [SIP Trunking Providers Software](/directory/425/sip-trunking/software) > [Convoso \<span\>vs\</span\> PBXact](https://www.softwareadvice.co.uk/compare/2799/186931/safesoft-contact/vs/pbxact)

# Compare Convoso vs PBXact

Canonical: https://www.softwareadvice.co.uk/compare/2799/186931/safesoft-contact/vs/pbxact

> Detailed comparison between Convoso and PBXact. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Convoso | PBXact |
| **Overall rating** | 4.5/5 | 3.0/5 |
| **Total Reviews** | 386 | 2 |
| **Starting Price** | US$90.00 | US$34.99 |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation | - |

## Key features

### Convoso

- API
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Tagging
- Call Tracking
- Caller ID
- Computer Telephony Integration
- FCC Compliance
- IVR
- Lead Management
- Monitoring
- Real-Time Data
- Sales Activity Management
- Voice Mail

### PBXact

- API
- Alerts/Notifications
- Call Centre Management
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Caller ID
- IVR
- Voice Mail

## Links

- [View Convoso Profile](https://www.softwareadvice.co.uk/software/2799/safesoft-contact)
- [View PBXact Profile](https://www.softwareadvice.co.uk/software/186931/pbxact)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/2799/186931/safesoft-contact/vs/pbxact)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Convoso vs PBXact Comparison","description":"Compare Convoso vs PBXact regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/2799/186931/safesoft-contact/vs/pbxact","about":[{"@id":"https://www.softwareadvice.co.uk/software/2799/safesoft-contact#software"},{"@id":"https://www.softwareadvice.co.uk/software/186931/pbxact#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/2799/186931/safesoft-contact/vs/pbxact#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/2799/186931/safesoft-contact/vs/pbxact#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Convoso","description":"Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers across various industries, including BPO, financial services, home services, insurance, lead generation, legal, real estate, solar, and telemarketing. It helps businesses manage customer engagement processes more efficiently.\n\nThe software uses advanced conversational AI to interpret complex customer inputs and provide natural responses in both voice and text formats. Virtual agents handle tasks such as lead qualification, scheduling callbacks, and sending reminders. The system supports workflow automation and operational efficiency. The platform includes compliance tools to assist businesses in adhering to telemarketing regulations. It offers multimode dialing support for various dialing methods to improve contact rates. Intelligent virtual agents enable call centers to manage more customer interactions while reducing operational costs. Reporting features allow businesses to monitor campaign performance and track metrics for ongoing improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e3c00820-ad20-494b-bfa5-bcd49f38c665.png","url":"https://www.softwareadvice.co.uk/software/2799/safesoft-contact","@id":"https://www.softwareadvice.co.uk/software/2799/safesoft-contact#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":386},"offers":{"price":"90","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"PBXact","description":"Schmooze Com, Inc. is the developer and corporate sponsor of FreePBX, which is a distribution of the open-source Asterisk telephony platform. True to its name, FreePBX is indeed free for businesses possessing the IT experience to deploy the system, but Schmooze Com also sells a commercial phone system for businesses that need additional features and support.\n\n\nPBXact is Schmooze Com’s on-premise system, while PBXtended is a cloud-based version of the system. Unlimited extensions are available with both versions of the system. PBXact can also support connections to the traditional phone network, such as analog and T1 lines.\n\n\nPBXact and PBXtended offer a number of standard PBX features, such as caller ID, call forwarding and find me/follow me (which forwards calls to mobile devices when employees are out of the office). The system also offers call queues for contact centers.\n\n\nAdd-on modules include a desktop client for managing presence information (XactView) and an auto dialer for contact centers (XactDialer).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d271d9da-2a27-40c3-9650-8e938b603c44.png","url":"https://www.softwareadvice.co.uk/software/186931/pbxact","@id":"https://www.softwareadvice.co.uk/software/186931/pbxact#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":2},"offers":{"price":"34.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@id":"https://www.softwareadvice.co.uk/compare/2799/186931/safesoft-contact/vs/pbxact#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"SIP Trunking Providers Software","position":2,"item":"/directory/425/sip-trunking/software","@type":"ListItem"},{"name":"Convoso vs PBXact","position":3,"item":"https://www.softwareadvice.co.uk/compare/2799/186931/safesoft-contact/vs/pbxact","@type":"ListItem"}]}]}
</script>