---
description: Compare Salesforce Sales Cloud vs Capsule regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Sales Cloud vs Capsule Comparison
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Capsule](https://www.softwareadvice.co.uk/compare/2764/27508/salesforce-sales-cloud/vs/capsule)

# Compare Salesforce Sales Cloud vs Capsule

Canonical: https://www.softwareadvice.co.uk/compare/2764/27508/salesforce-sales-cloud/vs/capsule

> Detailed comparison between Salesforce Sales Cloud and Capsule. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Capsule |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 18806 | 167 |
| **Starting Price** | £20.00 | £14.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Salesforce Sales Cloud

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Configurable Workflow
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation

### Capsule

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Configurable Workflow
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation

## Links

- [View Salesforce Sales Cloud Profile](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud)
- [View Capsule Profile](https://www.softwareadvice.co.uk/software/27508/capsule)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/2764/27508/salesforce-sales-cloud/vs/capsule)

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