---
description: Compare Salesforce Sales Cloud vs Kayako regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Sales Cloud vs Kayako Comparison
---

Breadcrumb: [Home](/) > [CRM for Small Businesses](/directory/489/small-business/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Kayako](https://www.softwareadvice.co.uk/compare/2764/27060/salesforce-sales-cloud/vs/kayako)

# Compare Salesforce Sales Cloud vs Kayako

Canonical: https://www.softwareadvice.co.uk/compare/2764/27060/salesforce-sales-cloud/vs/kayako

> Detailed comparison between Salesforce Sales Cloud and Kayako. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Kayako |
| **Overall rating** | 4.4/5 | 4.0/5 |
| **Total Reviews** | 18768 | 174 |
| **Starting Price** | £20.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Sales Cloud

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Project Management
- Real-Time Data
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Workflow Management

### Kayako

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Project Management
- Real-Time Data
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Workflow Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud)
- [View Kayako Profile](https://www.softwareadvice.co.uk/software/27060/kayako)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/2764/27060/salesforce-sales-cloud/vs/kayako)

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