---
description: Compare Salesforce Sales Cloud vs Quiq regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Sales Cloud vs Quiq Comparison
---

Breadcrumb: [Home](/) > [Gaming and Casino CRM Software](/directory/340/gaming-casino-crm/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Quiq](https://www.softwareadvice.co.uk/compare/2764/173542/salesforce-sales-cloud/vs/quiq)

# Compare Salesforce Sales Cloud vs Quiq

Canonical: https://www.softwareadvice.co.uk/compare/2764/173542/salesforce-sales-cloud/vs/quiq

> Detailed comparison between Salesforce Sales Cloud and Quiq. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Sales Cloud | Quiq |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 18785 | 37 |
| **Starting Price** | £20.00 | US$6,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Sales Cloud

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Configurable Workflow
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management

### Quiq

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Configurable Workflow
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Support Ticket Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud)
- [View Quiq Profile](https://www.softwareadvice.co.uk/software/173542/quiq)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/2764/173542/salesforce-sales-cloud/vs/quiq)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Salesforce Sales Cloud vs Quiq Comparison","description":"Compare Salesforce Sales Cloud vs Quiq regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/2764/173542/salesforce-sales-cloud/vs/quiq","about":[{"@id":"https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud#software"},{"@id":"https://www.softwareadvice.co.uk/software/173542/quiq#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/2764/173542/salesforce-sales-cloud/vs/quiq#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/2764/173542/salesforce-sales-cloud/vs/quiq#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Salesforce Sales Cloud","description":"Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, marketing automation and contact management solutions. It assists businesses in overseeing customer accounts, monitoring sales leads, executing and assessing marketing efforts and offering post-sale support. The upgraded Salesforce Lightning Experience enhances the CRM capabilities of Sales Cloud, optimizing the sales cycle and enabling sales representatives to effortlessly generate leads, manage accounts, oversee campaign progress and compile reports.\n\nIntegration with Salesforce for Outlook allows for seamless synchronization of contacts, calendars, emails and tasks across both platforms, ensuring uninterrupted business operations. Specifically designed for small businesses, Sales Cloud empowers companies to organize contacts, monitor sales activities, manage tasks and events, generate leads and assess performance metrics. Additionally, for larger organizations, the sales cloud enterprise edition enriches the platform with additional features such as call scripting, collaborative selling tools, comprehensive business workflow management, approval processes, custom application development, API integrations and more.\n\nThe Salesforce CRM solution is available as a software-as-a-service (SaaS) offering, providing a comprehensive technology infrastructure that includes data management, security, workflow integration and user interface functionalities. Automated CRM updates, centralized data and smarter insights backed by the Salesforce Platform and Data Cloud represent a leap towards a data-driven sales strategy. Additionally, the integration of Sales Cloud with Tableau brings advanced analytics to the forefront, enhancing forecast accuracy, pipeline growth and revenue optimization. \n\nSalesforce Sales Cloud underpins revenue growth through its integrated growth platform, encapsulating revenue lifecycle management, CPQ (configure, price, quote) and sales performance management. This integration connects product catalogs, pricing management, contracts and billing in one coherent system, facilitating sales across various channels. Additionally, the partner relationship management is also enhanced, easing the management of resellers, distributors, and other partners to drive channel sales and performance. \n\nSalesforce Sales Cloud presents a sales solution that is adaptable to various business needs, offering total visibility into the sales pipeline. It enhances sales team productivity through built-in AI and sales engagement tools. Trusted AI, grounded in unified sales data, offers sales teams faster, smarter selling capabilities. Furthermore, sales engagement is baked directly into the CRM, allowing for accelerated sales cycles and more impactful buyer connections. Additionally, outcome-based enablement programs improve seller efficiency and productivity, ensuring sales teams operate at peak performance levels.\n\nSalesforce Sales Cloud includes Agentforce, comprising SDR (Sales Development Representative) and Sales Coach components. The autonomous agents are designed to scale sales teams effectively. Additionally, it focuses on building the pipeline by autonomously nurturing inbound leads around the clock and elevating sales performance by offering personalized coaching to sales representatives.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4baaf885-82cd-42e6-9e9e-6141a1869524.png","url":"https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud","@id":"https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":18785,"ratingValue":4.4},"offers":{"price":"20","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Quiq","description":"AI Agents: Customer-facing AI that handles interactions across voice, SMS, chat, WhatsApp, and digital channels. Goes beyond answering questions — takes actions like rebooking flights, processing returns, updating account information, and delivering personalized recommendations. Maintains context across channels and escalates seamlessly to humans when needed.\n\nDigital Engagement Center: Unified workspace for human agents that embeds within major CRMs (Salesforce, Zendesk, ServiceNow) or runs standalone. Manages all messaging and digital channels with dynamic workflows, conversation management, and agent coaching tools. Seamless AI-to-human escalation without losing context.\n\nAI Assistants: Real-time helpers for human agents that suggest responses using Process Guide-based cognitive architecture, turn informal drafts into polished messages, provide contextual guidance, enforce guardrails, and automate actions on behalf of agents. Empowers agents to deliver brand-consistent experiences.\n\nAI Services: Agentic workflow automation across your technology stack via APIs. Automates repeatable processes like identifying patterns in product reviews, triggering quality alerts, updating product descriptions, routing escalations, and executing complex workflows across systems.\n\nAI Conversation Analysts: Automated quality management that scores and analyzes 100% of customer interactions across both AI and human agents. Measures CSAT, CES, FCR, or completely custom metrics specific to your business. Can trigger actions based on findings (training alerts, churn risk updates, leadership notifications).\n\nAI Studio Platform: The foundation that prepares, trains, secures, tests, optimizes, and scores all AI tools. Features include:\n- AI-powered data restructuring (no need to manually prep content)\n- Process Guides for training AI (like agent manuals, written in natural language)\n- Guardrails and claim verification for safety\n- Conversation Simulator for testing at scale\n- Step-by-step observability and debugging\n- Custom analytics and reporting","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b4038367-34be-4ca9-90a4-8905047f36b8.png","url":"https://www.softwareadvice.co.uk/software/173542/quiq","@id":"https://www.softwareadvice.co.uk/software/173542/quiq#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":37,"ratingValue":4.5},"offers":{"price":"6000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.co.uk/compare/2764/173542/salesforce-sales-cloud/vs/quiq#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Gaming and Casino CRM Software","position":2,"item":"/directory/340/gaming-casino-crm/software","@type":"ListItem"},{"name":"Salesforce Sales Cloud vs Quiq","position":3,"item":"https://www.softwareadvice.co.uk/compare/2764/173542/salesforce-sales-cloud/vs/quiq","@type":"ListItem"}]}]}
</script>