---
description: Compare osTicket vs WordPress regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: osTicket vs WordPress Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software for Schools](/directory/3857/schools/software) > [osTicket \<span\>vs\</span\> WordPress](https://www.softwareadvice.co.uk/compare/27500/160915/osticket/vs/wordpress)

# Compare osTicket vs WordPress

Canonical: https://www.softwareadvice.co.uk/compare/27500/160915/osticket/vs/wordpress

> Detailed comparison between osTicket and WordPress. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | osTicket | WordPress |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 76 | 14980 |
| **Starting Price** | US$12.00 | US$9.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, Knowledge Base, Chat |
| **Training** | - | Documentation |

## Key features

### osTicket

- Dashboard
- Help Desk Management
- Support Ticket Management
- Templates

### WordPress

- API
- CRM
- Content Management
- Content Publishing Options
- Customisable Templates
- Document Management
- Email Management
- Magazines
- Monitoring
- Newsletters
- Real Time Editing
- Shopping Cart
- Social Media Integration
- Survey Builder
- Templates
- Video Support
- Visitor Tracking

## Links

- [View osTicket Profile](https://www.softwareadvice.co.uk/software/27500/osticket)
- [View WordPress Profile](https://www.softwareadvice.co.uk/software/160915/wordpress)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/27500/160915/osticket/vs/wordpress)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"osTicket vs WordPress Comparison","description":"Compare osTicket vs WordPress regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/27500/160915/osticket/vs/wordpress","about":[{"@id":"https://www.softwareadvice.co.uk/software/27500/osticket#software"},{"@id":"https://www.softwareadvice.co.uk/software/160915/wordpress#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/27500/160915/osticket/vs/wordpress#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/27500/160915/osticket/vs/wordpress#webpage","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"}},{"name":"osTicket","description":"osTicket is an open-source help desk management solution that offers ticket management and IT asset management within a suite. The system can only be deployed in the cloud and is suited for small and midsize enterprise customers.\n\nThe platform features a built-in customer portal that allows users to submit tickets and track the status of their requests. With the help of \"auto assign,\" incoming tickets are then automatically routed to the most suitable departments and staff members based on the requests. Additionally, once a ticket is sent, the solution sends an automated email response to the users to keep them updated on the status of their requests.\n\nWith interactive dashboards and reporting modules to prepare customized reports, the IT department can gain complete visibility into help desk operations and make effective decisions regarding staffing levels and ticket handling procedures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/55c5528c-ce65-4d65-bbf0-1a29fac92a4b.jpg","url":"https://www.softwareadvice.co.uk/software/27500/osticket","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/27500/osticket#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":76,"ratingValue":4.3},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise"},{"name":"WordPress","description":"WordPress is an open-source, cloud-based content management system based on PHP and MySQL that helps small to large businesses create, manage and publish content for websites. The customizable solution allows enterprises to use plugins, widgets, and themes to improve traffic-driven content across multiple websites.\n\n\nFeatures of WordPress include a content manager, a drag-and-drop interface, templates, dynamic page generation, password protection, multi-page posts, previewing and publishing. It comes with a drag-and-drop file uploader and media browser, which allows users to upload and store pictures, music, videos, documents and more. Additionally, it provides auto-saving and restoring functionalities for businesses to automatically save and restore crucial data in case of a system crash.\n\n\nWordPress comes with an application programming interface (API), which enables developers to customize as well as connect plugins with the solution. Pricing is available as per business requirements and support is extended via forums, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f80e615d-bcf6-4ffb-8bdd-4b3199cbfa6c.jpg","url":"https://www.softwareadvice.co.uk/software/160915/wordpress","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/160915/wordpress#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":14980,"ratingValue":4.6},"offers":{"price":"9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software for Schools","position":2,"item":"/directory/3857/schools/software","@type":"ListItem"},{"name":"osTicket vs WordPress","position":3,"item":"https://www.softwareadvice.co.uk/compare/27500/160915/osticket/vs/wordpress","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/27500/160915/osticket/vs/wordpress#breadcrumblist"}]}
</script>
