---
description: Compare ServiceNow vs Mint Service Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ServiceNow vs Mint Service Desk Comparison
---

Breadcrumb: [Home](/) > [Computer Inventory Management Software](/directory/3721/computer-inventory/software) > [ServiceNow \<span\>vs\</span\> Mint Service Desk](https://www.softwareadvice.co.uk/compare/27432/162247/service-now/vs/mint-service-desk)

# Compare ServiceNow vs Mint Service Desk

Canonical: https://www.softwareadvice.co.uk/compare/27432/162247/service-now/vs/mint-service-desk

> Detailed comparison between ServiceNow and Mint Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceNow | Mint Service Desk |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 347 | 22 |
| **Starting Price** | US$100.00 | US$5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceNow

- API
- Asset Tracking
- Capacity Management
- Contract/License Management
- Customisable Branding
- Email Management
- IT Asset Management
- Incident Management
- Monitoring
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Ticket Management

### Mint Service Desk

- API
- Asset Tracking
- Capacity Management
- Contract/License Management
- Customisable Branding
- Email Management
- IT Asset Management
- Incident Management
- Monitoring
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Ticket Management

## Links

- [View ServiceNow Profile](https://www.softwareadvice.co.uk/software/27432/service-now)
- [View Mint Service Desk Profile](https://www.softwareadvice.co.uk/software/162247/mint-service-desk)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/27432/162247/service-now/vs/mint-service-desk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceNow vs Mint Service Desk Comparison","description":"Compare ServiceNow vs Mint Service Desk regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/27432/162247/service-now/vs/mint-service-desk","about":[{"@id":"https://www.softwareadvice.co.uk/software/27432/service-now#software"},{"@id":"https://www.softwareadvice.co.uk/software/162247/mint-service-desk#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/27432/162247/service-now/vs/mint-service-desk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/27432/162247/service-now/vs/mint-service-desk#webpage","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB"},{"name":"ServiceNow","description":"ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management and problem management. It caters to various industries, including financial services, healthcare, higher education, life sciences and the public sector.\n\nServiceNow provides a self-service portal that lets users report and resolve issues and track progress. The system can also track financial, contractual and inventory details relating to hardware, software and virtual infrastructure. The solution offers a change calendar, impact calculator and collision detector for evaluating risks related to changes in IT configuration.\n\nWith ServiceNow’s incident management capabilities, IT departments can capture incidents through the self-service portal, email, chat and phone. Problem management tools can help investigate the root causes of service disruptions, perform trend analyses and provide service configuration reviews to prevent future disruptions.\n\nServiceNow also captures all the IT costs and presents them to stakeholders through reports and charts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/168e0895-bf2c-41cf-8455-1e78f7fe8aab.png","url":"https://www.softwareadvice.co.uk/software/27432/service-now","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/27432/service-now#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":347},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Mint Service Desk","description":"Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resources with external and internal stakeholders. It enables organizations to register, monitor and manage incidents using task prioritization, categorization and escalation.\n\n\nMint Service Desk includes an asset management functionality, which allows managers to monitor status, location, user activities or attributes and analyze trends across hardware/software assets. It offers features such as ownership history, scan scheduling, notifications, ticket management, role-based permissions and more. Additionally, the change management module assists professionals with establishing procedures to handle change requests, send/receive approvals and view historical data to streamline operations across the pipeline.\n\n\nMint Service Desk’s configuration management database (CMDB) lets users store configuration information to gain visibility into contracts, users, licenses and assets usage via real-time data analysis. Pricing is available on request and support is extended via email, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/964b9595-b413-4545-a011-61e21d6d02a9.png","url":"https://www.softwareadvice.co.uk/software/162247/mint-service-desk","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/162247/mint-service-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":22},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Computer Inventory Management Software","position":2,"item":"/directory/3721/computer-inventory/software","@type":"ListItem"},{"name":"ServiceNow vs Mint Service Desk","position":3,"item":"https://www.softwareadvice.co.uk/compare/27432/162247/service-now/vs/mint-service-desk","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/27432/162247/service-now/vs/mint-service-desk#breadcrumblist"}]}
</script>