---
description: Compare HESK vs ServiceNow regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HESK vs ServiceNow Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software for Schools](/directory/3857/schools/software) > [HESK \<span\>vs\</span\> ServiceNow](https://www.softwareadvice.co.uk/compare/27216/27432/sysaid-hesk/vs/service-now)

# Compare HESK vs ServiceNow

Canonical: https://www.softwareadvice.co.uk/compare/27216/27432/sysaid-hesk/vs/service-now

> Detailed comparison between HESK and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HESK | ServiceNow |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 8 | 344 |
| **Starting Price** | US$39.95 | US$100.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### HESK

- IT Asset Management
- Knowledge Base Management
- Real-Time Chat
- Self Service Portal
- Ticket Management

### ServiceNow

- API
- Asset Tracking
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Dashboard
- Email Management
- IT Asset Management
- IT Cost Management
- Knowledge Base Management
- License Management
- Monitoring
- Project Management
- Real-Time Chat
- Real-Time Data
- Self Service Portal
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Ticket Management

## Links

- [View HESK Profile](https://www.softwareadvice.co.uk/software/27216/sysaid-hesk)
- [View ServiceNow Profile](https://www.softwareadvice.co.uk/software/27432/service-now)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/27216/27432/sysaid-hesk/vs/service-now)

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