---
description: Compare HESK vs BeyondTrust Remote Support regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HESK vs BeyondTrust Remote Support Comparison
---

Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [HESK \<span\>vs\</span\> BeyondTrust Remote Support](https://www.softwareadvice.co.uk/compare/27216/127126/sysaid-hesk/vs/bomgar)

# Compare HESK vs BeyondTrust Remote Support

Canonical: https://www.softwareadvice.co.uk/compare/27216/127126/sysaid-hesk/vs/bomgar

> Detailed comparison between HESK and BeyondTrust Remote Support. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HESK | BeyondTrust Remote Support |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 8 | 2009 |
| **Starting Price** | US$39.95 | US$1,995.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### HESK

- IT Asset Management
- Knowledge Base Management
- Real-Time Chat
- Self Service Portal
- Ticket Management

### BeyondTrust Remote Support

- API
- Access Management
- Activity Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- File Transfer
- Knowledge Base Management
- Least Privilege
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Screen Sharing
- Self Service Portal
- Session Transfer
- Surveys & Feedback
- Ticket Management
- Two-Factor Authentication

## Links

- [View HESK Profile](https://www.softwareadvice.co.uk/software/27216/sysaid-hesk)
- [View BeyondTrust Remote Support Profile](https://www.softwareadvice.co.uk/software/127126/bomgar)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/27216/127126/sysaid-hesk/vs/bomgar)

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