---
description: Compare HESK vs Supremo Remote Desktop regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HESK vs Supremo Remote Desktop Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software for Schools](/directory/3857/schools/software) > [HESK \<span\>vs\</span\> Supremo Remote Desktop](https://www.softwareadvice.co.uk/compare/27216/100976/sysaid-hesk/vs/supremo)

# Compare HESK vs Supremo Remote Desktop

Canonical: https://www.softwareadvice.co.uk/compare/27216/100976/sysaid-hesk/vs/supremo

> Detailed comparison between HESK and Supremo Remote Desktop. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HESK | Supremo Remote Desktop |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 8 | 447 |
| **Starting Price** | US$39.95 | US$199.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation | Documentation |

## Key features

### HESK

- IT Asset Management
- Knowledge Base Management
- Real-Time Chat
- Ticket Management

### Supremo Remote Desktop

- Chat/Messaging
- Customisable Branding
- Desktop Virtualisation
- Diagnostics Tools
- File Transfer
- For MSPs
- Issue Management
- Knowledge Base Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Secure Login
- Server Monitoring
- Ticket Management

## Links

- [View HESK Profile](https://www.softwareadvice.co.uk/software/27216/sysaid-hesk)
- [View Supremo Remote Desktop Profile](https://www.softwareadvice.co.uk/software/100976/supremo)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/27216/100976/sysaid-hesk/vs/supremo)

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