---
description: Compare LiveChat vs VideoAsk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs VideoAsk Comparison
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [LiveChat \<span\>vs\</span\> VideoAsk](https://www.softwareadvice.co.uk/compare/27068/334412/livechat/vs/videoask)

# Compare LiveChat vs VideoAsk

Canonical: https://www.softwareadvice.co.uk/compare/27068/334412/livechat/vs/videoask

> Detailed comparison between LiveChat and VideoAsk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | VideoAsk |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 1715 | 70 |
| **Starting Price** | US$25.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### LiveChat

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Opportunity Management
- Real-Time Data
- Reminders
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

### VideoAsk

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Opportunity Management
- Real-Time Data
- Reminders
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View LiveChat Profile](https://www.softwareadvice.co.uk/software/27068/livechat)
- [View VideoAsk Profile](https://www.softwareadvice.co.uk/software/334412/videoask)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/27068/334412/livechat/vs/videoask)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs VideoAsk Comparison","description":"Compare LiveChat vs VideoAsk regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/27068/334412/livechat/vs/videoask","about":[{"@id":"https://www.softwareadvice.co.uk/software/27068/livechat#software"},{"@id":"https://www.softwareadvice.co.uk/software/334412/videoask#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/27068/334412/livechat/vs/videoask#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/27068/334412/livechat/vs/videoask#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"LiveChat","description":"LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites. It is used by organizations in industries such as retail, software, education, and finance to enhance customer engagement and streamline communication.\n\nThe software includes AI-based features that assist agents with real-time insights, text enhancement, and chat summaries to improve response times and service quality. Chatbot automation is available to handle repetitive inquiries and common questions, allowing human agents to focus on more complex tasks. The platform consolidates customer messages from various channels, including WhatsApp, Facebook, and Instagram, into a single interface for easier management. Features such as pre-set messages, product recommendations, and product cards are included to assist with customer interactions.\n\nAnalytics and reporting tools track metrics such as sales performance, agent productivity, campaign conversion rates, chat engagement, customer satisfaction, and website traffic. Weekly summaries analyze frequent customer questions to help teams identify trends and improve service. LiveChat is accessible through web browsers and applications for Windows, Mac, iOS, and Android devices, enabling support teams to work from various locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.softwareadvice.co.uk/software/27068/livechat","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/27068/livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"VideoAsk","description":"Nothing builds trust like a face-to-face interaction. VideoAsk lets you do just that, at scale, with short, cloud-based video chats that make conversation with your audience more personal. It couldn't be easier: just record your message, then share the link or embed the VideoAsk on your website (no coding needed), and watch the responses roll in. \n\nVideoAsk can help your business: \n-Add a human touch to your funnel and convert more leads\n-Speed up recruitment by screening applicants with short video intros, rather than endless calls\n-Easily collect authentic customer testimonials to use in your promotional materials\n-Increase audience engagement \n\nCamera-shy? No worries! You can use text or audio to interact with VideoAsk, and collect responses in multiple formats, including file uploads and multiple choice. You can also take calendar bookings, payments, and even NPS scores. \n\nAll video and audio responses are automatically transcribed to text for you, with multiple languages supported, so you can easily find key words.\n\nBest of all, VideoAsk is a no-code, easy-to-use tool that can be set up in minutes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/67414d81-d7d0-4f9d-a6ee-213ed1f1cad2.jpeg","url":"https://www.softwareadvice.co.uk/software/334412/videoask","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/334412/videoask#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":70},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Success Software","position":2,"item":"/directory/4628/customer-success/software","@type":"ListItem"},{"name":"LiveChat vs VideoAsk","position":3,"item":"https://www.softwareadvice.co.uk/compare/27068/334412/livechat/vs/videoask","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/27068/334412/livechat/vs/videoask#breadcrumblist"}]}
</script>