---
description: Compare LiveChat vs Google Chat regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs Google Chat Comparison
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [LiveChat \<span\>vs\</span\> Google Chat](https://www.softwareadvice.co.uk/compare/27068/186133/livechat/vs/google-chat)

# Compare LiveChat vs Google Chat

Canonical: https://www.softwareadvice.co.uk/compare/27068/186133/livechat/vs/google-chat

> Detailed comparison between LiveChat and Google Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Google Chat |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 1723 | 2382 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### LiveChat

- API
- Alerts/Notifications
- Collaboration Tools
- Customisable Templates
- Data Import/Export
- Deal Management
- File Sharing
- Lead Management
- Mobile Access
- Monitoring
- Real-Time Chat
- Reminders
- Screen Sharing
- Search/Filter
- Single Sign On
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Transfers/Routing
- Web-based Deployment

### Google Chat

- API
- Alerts/Notifications
- Collaboration Tools
- Data Import/Export
- File Sharing
- Mobile Access
- Real-Time Chat
- Reminders
- Screen Sharing
- Search/Filter
- Single Sign On
- Task Management
- Third-Party Integrations

## Links

- [View LiveChat Profile](https://www.softwareadvice.co.uk/software/27068/livechat)
- [View Google Chat Profile](https://www.softwareadvice.co.uk/software/186133/google-chat)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/27068/186133/livechat/vs/google-chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs Google Chat Comparison","description":"Compare LiveChat vs Google Chat regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/27068/186133/livechat/vs/google-chat","about":[{"@id":"https://www.softwareadvice.co.uk/software/27068/livechat#software"},{"@id":"https://www.softwareadvice.co.uk/software/186133/google-chat#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/27068/186133/livechat/vs/google-chat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/27068/186133/livechat/vs/google-chat#webpage","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"}},{"name":"LiveChat","description":"LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites. It is used by organizations in industries such as retail, software, education, and finance to enhance customer engagement and streamline communication.\n\nThe software includes AI-based features that assist agents with real-time insights, text enhancement, and chat summaries to improve response times and service quality. Chatbot automation is available to handle repetitive inquiries and common questions, allowing human agents to focus on more complex tasks. The platform consolidates customer messages from various channels, including WhatsApp, Facebook, and Instagram, into a single interface for easier management. Features such as pre-set messages, product recommendations, and product cards are included to assist with customer interactions.\n\nAnalytics and reporting tools track metrics such as sales performance, agent productivity, campaign conversion rates, chat engagement, customer satisfaction, and website traffic. Weekly summaries analyze frequent customer questions to help teams identify trends and improve service. LiveChat is accessible through web browsers and applications for Windows, Mac, iOS, and Android devices, enabling support teams to work from various locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.softwareadvice.co.uk/software/27068/livechat","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/27068/livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1723,"ratingValue":4.6},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Google Chat","description":"Google Chat is a messaging platform that helps businesses of all sizes establish individual and team communication across the organization. It enables team members to upload, share and collaborate on Google Docs, Sheets, Slides and other files in Google Drive.\n\n\nGoogle Chat lets businesses configure virtual chat rooms, allowing staff members to streamline task assignment and progress tracking processes. The search functionality lets users access and review previous discussions and shared files. Employees can utilize Google Calendar and Google Meet to schedule and conduct meetings remotely. Additionally, with single sign-on and two-factor authentication methodologies, organizations can ensure secure user experience.\n\n\nGoogle Chat comes with an application programming interface (API), which lets businesses integrate the system with several third-party applications. Professionals can manage business operations remotely via the Android and iOS applications. The vendor offers support via documentation, live chat and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a61c34d3-cd85-4b72-8435-7ac923293747.png","url":"https://www.softwareadvice.co.uk/software/186133/google-chat","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/186133/google-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2382,"ratingValue":4.5},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Success Software","position":2,"item":"/directory/4628/customer-success/software","@type":"ListItem"},{"name":"LiveChat vs Google Chat","position":3,"item":"https://www.softwareadvice.co.uk/compare/27068/186133/livechat/vs/google-chat","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/27068/186133/livechat/vs/google-chat#breadcrumblist"}]}
</script>