---
description: Compare HappyFox Help Desk vs Connecteam regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HappyFox Help Desk vs Connecteam Comparison
---

Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [HappyFox Help Desk \<span\>vs\</span\> Connecteam](https://www.softwareadvice.co.uk/compare/26972/109560/happyfox/vs/connecteam)

# Compare HappyFox Help Desk vs Connecteam

Canonical: https://www.softwareadvice.co.uk/compare/26972/109560/happyfox/vs/connecteam

> Detailed comparison between HappyFox Help Desk and Connecteam. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HappyFox Help Desk | Connecteam |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 92 | 5058 |
| **Starting Price** | US$24.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### HappyFox Help Desk

- Asset Tracking
- Audit Trail
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Document Management
- Live Chat
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Web Notifications

### Connecteam

- Asset Tracking
- Audit Trail
- Configurable Workflow
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Document Management
- Live Chat
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback
- Web Notifications

## Links

- [View HappyFox Help Desk Profile](https://www.softwareadvice.co.uk/software/26972/happyfox)
- [View Connecteam Profile](https://www.softwareadvice.co.uk/software/109560/connecteam)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/26972/109560/happyfox/vs/connecteam)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HappyFox Help Desk vs Connecteam Comparison","description":"Compare HappyFox Help Desk vs Connecteam regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/26972/109560/happyfox/vs/connecteam","about":[{"@id":"https://www.softwareadvice.co.uk/software/26972/happyfox#software"},{"@id":"https://www.softwareadvice.co.uk/software/109560/connecteam#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/26972/109560/happyfox/vs/connecteam#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/26972/109560/happyfox/vs/connecteam#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"HappyFox Help Desk","description":"HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesses across various industries, including computer and software, education, travel and leisure, media and publishing, energy, retail, and more.\n\n\nHappyFox sorts tickets based on priority and then organizes them based on pre-determined criteria, so that each queue is relevant and managed in a logical manner. Email templates help manage repetitive queries, and these templates can be customized to ensure a relevant response from support team members to customers. Each ticket contains a running log of actions taken so that all team members have visibility into the edits taking place.\n\n\nHappyFox offers industry standard security features for managing and storing user's data. These features include SSL enabled help desk, encryption by 256 bit AES algorithm, role-based permissions and restricted access based on IPs.\n\n\nHappyFox is available on a monthly subscription basis that includes support via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d8ac0cc1-6ea0-4ad4-9a24-61e8774df576.jpg","url":"https://www.softwareadvice.co.uk/software/26972/happyfox","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/26972/happyfox#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":92},"offers":{"price":"24","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Connecteam","description":"Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time.\nConnecteam is trusted by over 50,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial!\nRunning a business is hard and at times overwhelming. That’s why we created Connecteam, so businesses can easily communicate, operate and train their deskless teams, no matter where they are.\nOur mission is to help businesses thrive by taking away the daily hustle and complexities of managing teams so they can have the peace of mind to grow and run their business. We focus on everything employees and managers need to better manage their day to day, in one easy to use platform: multiple tools to enhance employee communication and engagement, employee training and onboarding, employees scheduling, time tracking, timesheets management, digital checklists and forms, task management, HR and welfare, knowledge centers, files storage, and much more!\nEnsure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).\nAnd the best part? Connecteam works like lego. Every business can activate the features it needs and highly customize them for the best fit.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/03ce9adf-c900-4893-8f32-ed6423a917d4.jpeg","url":"https://www.softwareadvice.co.uk/software/109560/connecteam","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/109560/connecteam#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":5058},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Online Help Desk Software","position":2,"item":"/directory/3529/online/software","@type":"ListItem"},{"name":"HappyFox Help Desk vs Connecteam","position":3,"item":"https://www.softwareadvice.co.uk/compare/26972/109560/happyfox/vs/connecteam","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/26972/109560/happyfox/vs/connecteam#breadcrumblist"}]}
</script>
