---
description: Compare HappyFox Help Desk vs Guru regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HappyFox Help Desk vs Guru Comparison
---

Breadcrumb: [Home](/) > [Auto Dealership CRM Software](/directory/3171/dealership/software) > [HappyFox Help Desk \<span\>vs\</span\> Guru](https://www.softwareadvice.co.uk/compare/26972/103160/happyfox/vs/guru)

# Compare HappyFox Help Desk vs Guru

Canonical: https://www.softwareadvice.co.uk/compare/26972/103160/happyfox/vs/guru

> Detailed comparison between HappyFox Help Desk and Guru. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HappyFox Help Desk | Guru |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 92 | 639 |
| **Starting Price** | US$24.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### HappyFox Help Desk

- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Decision Support Systems
- Document Management
- Email Alerts
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Pre-built Templates
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Surveys & Feedback
- Workflow Management

### Guru

- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Decision Support Systems
- Document Management
- Email Alerts
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Pre-built Templates
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Surveys & Feedback
- Workflow Management

## Links

- [View HappyFox Help Desk Profile](https://www.softwareadvice.co.uk/software/26972/happyfox)
- [View Guru Profile](https://www.softwareadvice.co.uk/software/103160/guru)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/26972/103160/happyfox/vs/guru)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HappyFox Help Desk vs Guru Comparison","description":"Compare HappyFox Help Desk vs Guru regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/26972/103160/happyfox/vs/guru","about":[{"@id":"https://www.softwareadvice.co.uk/software/26972/happyfox#software"},{"@id":"https://www.softwareadvice.co.uk/software/103160/guru#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/26972/103160/happyfox/vs/guru#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/26972/103160/happyfox/vs/guru#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"HappyFox Help Desk","description":"HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesses across various industries, including computer and software, education, travel and leisure, media and publishing, energy, retail, and more.\n\n\nHappyFox sorts tickets based on priority and then organizes them based on pre-determined criteria, so that each queue is relevant and managed in a logical manner. Email templates help manage repetitive queries, and these templates can be customized to ensure a relevant response from support team members to customers. Each ticket contains a running log of actions taken so that all team members have visibility into the edits taking place.\n\n\nHappyFox offers industry standard security features for managing and storing user's data. These features include SSL enabled help desk, encryption by 256 bit AES algorithm, role-based permissions and restricted access based on IPs.\n\n\nHappyFox is available on a monthly subscription basis that includes support via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d8ac0cc1-6ea0-4ad4-9a24-61e8774df576.jpg","url":"https://www.softwareadvice.co.uk/software/26972/happyfox","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/26972/happyfox#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":92},"offers":{"price":"24","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Guru","description":"Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, and research directly in the tools you already use.\n\nConnect document repositories, chat tools, CRMs, and project systems to make trusted knowledge instantly accessible in Slack, Teams, and your browser. Every answer is cited and inherits existing permissions for compliance and confidence.\n\nGuru continuously improves by identifying missing or outdated content, verifying updates once, and propagating the right information everywhere automatically.\n\nThe result: a single, governed knowledge layer that connects everything your company knows, makes it accessible everywhere, and keeps it accurate—automatically.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/54e6eddc-af42-4104-9a6c-e05c7468f220.png","url":"https://www.softwareadvice.co.uk/software/103160/guru","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/103160/guru#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":639},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Auto Dealership CRM Software","position":2,"item":"/directory/3171/dealership/software","@type":"ListItem"},{"name":"HappyFox Help Desk vs Guru","position":3,"item":"https://www.softwareadvice.co.uk/compare/26972/103160/happyfox/vs/guru","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/26972/103160/happyfox/vs/guru#breadcrumblist"}]}
</script>