---
description: Compare Zendesk Suite vs Gist regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs Gist Comparison
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [Zendesk Suite \<span\>vs\</span\> Gist](https://www.softwareadvice.co.uk/compare/26892/94427/zendesk-talk/vs/gist)

# Compare Zendesk Suite vs Gist

Canonical: https://www.softwareadvice.co.uk/compare/26892/94427/zendesk-talk/vs/gist

> Detailed comparison between Zendesk Suite and Gist. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Gist |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 4083 | 149 |
| **Starting Price** | £45.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Zendesk Suite

- API
- Alerts/Escalation
- Asset Tracking
- Automated Routing
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Branding
- Full Text Search
- Issue Scheduling
- Knowledge Base Management
- Lead Management
- Live Chat
- Macros/Templated Responses
- Mobile App
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Ticket Management
- Widgets

### Gist

- API
- Alerts/Escalation
- Automated Routing
- Customisable Branding
- Full Text Search
- Knowledge Base Management
- Live Chat
- Macros/Templated Responses
- Mobile App
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Ticket Management
- Widgets

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
- [View Gist Profile](https://www.softwareadvice.co.uk/software/94427/gist)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/26892/94427/zendesk-talk/vs/gist)

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