---
description: Compare Zendesk Suite vs livepro regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs livepro Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Zendesk Suite \<span\>vs\</span\> livepro](https://www.softwareadvice.co.uk/compare/26892/48737/zendesk-talk/vs/livepro)

# Compare Zendesk Suite vs livepro

Canonical: https://www.softwareadvice.co.uk/compare/26892/48737/zendesk-talk/vs/livepro

> Detailed comparison between Zendesk Suite and livepro. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zendesk Suite | livepro |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 4072 | 182 |
| **Starting Price** | £45.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Tracking
- Commenting/Notes
- Configurable Workflow
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Decision Support Systems
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Reporting/Analytics
- SSL Security
- Single Sign On
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### livepro

- API
- Activity Tracking
- Commenting/Notes
- Configurable Workflow
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Decision Support Systems
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Reporting/Analytics
- SSL Security
- Single Sign On
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
- [View livepro Profile](https://www.softwareadvice.co.uk/software/48737/livepro)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/26892/48737/zendesk-talk/vs/livepro)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Suite vs livepro Comparison","description":"Compare Zendesk Suite vs livepro regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/26892/48737/zendesk-talk/vs/livepro","about":[{"@id":"https://www.softwareadvice.co.uk/software/26892/zendesk-talk#software"},{"@id":"https://www.softwareadvice.co.uk/software/48737/livepro#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/26892/48737/zendesk-talk/vs/livepro#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/26892/48737/zendesk-talk/vs/livepro#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Zendesk Suite","description":"Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics. Zendesk is used across a wide range of vertical markets including technology, government, media and retail, from small to large.\n\nZendesk’s online customer portal helps support agents to keep track of tickets raised and their status. Customers can go through existing tickets to find answers from queries similar to their question and if not satisfied, customers can raise their own tickets in the portal. Zendesk also offers branding of support pages with business logos, themes and brand images.\n\nZendesk allows businesses to build a knowledge base to address some of the most prominent and repetitive questions, so that customers can go through the basic set of queries asked in general. Using Zendesk, businesses can also set up an online community where their customers can post queries and reply to ongoing discussion threads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9fb4f1ef-440f-417d-a084-02cb16d6c3ec.png","url":"https://www.softwareadvice.co.uk/software/26892/zendesk-talk","@id":"https://www.softwareadvice.co.uk/software/26892/zendesk-talk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4072},"offers":{"price":"45","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"livepro","description":"livepro is a purpose-built cloud knowledge management platform for staff, customers, and partners. livepro offers the ability to view business knowledge as decision trees and process guidance, as well as articles. Everyone in the organization can collaborate within livepro and all knowledge can be extended to customers and partners.\n\n\nDeep reporting and analytics provide insight into what knowledge is accessed and used most frequently. Quizzes can be used for customer-facing staff to ensure comprehension and continuous learning. Important notifications can be sent and tracked to ensure everyone is up-to-date on information and news. Feedback is captured and routed to staff who can make real-time changes to ensure the most accurate and current knowledge is available at all times.\n\n\nBusinesses can benefit from livepro's range of tools to reduce training times, enhance staff competency, reduce supervisor and escalation enquiries, enhanced productivity and overall cost reductions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0e807cb6-1d55-4051-aa0a-d2e0f6ca9364.png","url":"https://www.softwareadvice.co.uk/software/48737/livepro","@id":"https://www.softwareadvice.co.uk/software/48737/livepro#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":182},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/26892/48737/zendesk-talk/vs/livepro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"Zendesk Suite vs livepro","position":3,"item":"https://www.softwareadvice.co.uk/compare/26892/48737/zendesk-talk/vs/livepro","@type":"ListItem"}]}]}
</script>
