---
description: Compare Zendesk Suite vs 2Chat regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs 2Chat Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Zendesk Suite \<span\>vs\</span\> 2Chat](https://www.softwareadvice.co.uk/compare/26892/394157/zendesk-talk/vs/2chat)

# Compare Zendesk Suite vs 2Chat

Canonical: https://www.softwareadvice.co.uk/compare/26892/394157/zendesk-talk/vs/2chat

> Detailed comparison between Zendesk Suite and 2Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | 2Chat |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 4072 | 23 |
| **Starting Price** | £45.00 | US$40.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Dashboard
- Asset Tracking
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Templates
- Issue Scheduling
- Lead Management
- Mobile Access
- Real-Time Data
- Recording
- Search/Filter
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Web-based Deployment

### 2Chat

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Mobile Access
- Search/Filter
- Transcripts/Chat History

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
- [View 2Chat Profile](https://www.softwareadvice.co.uk/software/394157/2chat)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/26892/394157/zendesk-talk/vs/2chat)

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