---
description: Compare Nextiva vs Grasshopper regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs Grasshopper Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Nextiva \<span\>vs\</span\> Grasshopper](https://www.softwareadvice.co.uk/compare/2683/77604/nextiva-business-voip/vs/grasshopper)

# Compare Nextiva vs Grasshopper

Canonical: https://www.softwareadvice.co.uk/compare/2683/77604/nextiva-business-voip/vs/grasshopper

> Detailed comparison between Nextiva and Grasshopper. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Grasshopper |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 914 | 358 |
| **Starting Price** | US$25.00 | US$14.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | Webinars, Documentation, Videos |

## Key features

### Nextiva

- Automatic Call Distribution
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Chat/Messaging
- Employee Directory
- Fax Management
- For Cloud Phone Systems
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Online Voice Transmission
- Reporting/Analytics
- Virtual Call Centre
- Virtual Extensions
- Virtual Voicemail
- VoIP Connection
- Voicemail Transcription

### Grasshopper

- Automatic Call Distribution
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Chat/Messaging
- Employee Directory
- Fax Management
- For Cloud Phone Systems
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Online Voice Transmission
- Reporting/Analytics
- Virtual Call Centre
- Virtual Extensions
- Virtual Voicemail
- VoIP Connection
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip)
- [View Grasshopper Profile](https://www.softwareadvice.co.uk/software/77604/grasshopper)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/2683/77604/nextiva-business-voip/vs/grasshopper)

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