---
description: Compare Nextiva vs ITC Cloud regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs ITC Cloud Comparison
---

Breadcrumb: [Home](/) > [Online Meeting Software](/directory/852/online-meeting/software) > [Nextiva \<span\>vs\</span\> ITC Cloud](https://www.softwareadvice.co.uk/compare/2683/433706/nextiva-business-voip/vs/itc-cloud)

# Compare Nextiva vs ITC Cloud

Canonical: https://www.softwareadvice.co.uk/compare/2683/433706/nextiva-business-voip/vs/itc-cloud

> Detailed comparison between Nextiva and ITC Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | ITC Cloud |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 914 | 7 |
| **Starting Price** | US$25.00 | US$19.99 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- Activity Dashboard
- Alerts/Notifications
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customisable Reports
- IVR
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Screen Sharing
- Third-Party Integrations
- Video Conferencing
- Virtual Voicemail
- VoIP
- Voice Mail

### ITC Cloud

- Activity Dashboard
- Alerts/Notifications
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Customisable Reports
- IVR
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Screen Sharing
- Third-Party Integrations
- Video Conferencing
- Virtual Voicemail
- VoIP
- Voice Mail

## Links

- [View Nextiva Profile](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip)
- [View ITC Cloud Profile](https://www.softwareadvice.co.uk/software/433706/itc-cloud)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/2683/433706/nextiva-business-voip/vs/itc-cloud)

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