---
description: Compare Nextiva vs OnRelay regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs OnRelay Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Nextiva \<span\>vs\</span\> OnRelay](https://www.softwareadvice.co.uk/compare/2683/316354/nextiva-business-voip/vs/onrelay)

# Compare Nextiva vs OnRelay

Canonical: https://www.softwareadvice.co.uk/compare/2683/316354/nextiva-business-voip/vs/onrelay

> Detailed comparison between Nextiva and OnRelay. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | OnRelay |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 914 | 19 |
| **Starting Price** | US$25.00 | US$37.98 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | 24/7 (Live rep) |
| **Training** | Videos | Live Online |

## Key features

### Nextiva

- Access Controls/Permissions
- Activity Dashboard
- Automated Attendant
- Automatic Call Distribution
- Call Conferencing
- Call Logging
- Call Recording
- Call Routing
- Chat/Messaging
- Contact Management
- Employee Directory
- Fax Management
- Mobile Access
- Queue Management
- Ring Groups
- SIP Trunking
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions
- Voice Mail

### OnRelay

- Access Controls/Permissions
- Activity Dashboard
- Automated Attendant
- Automatic Call Distribution
- Call Conferencing
- Call Logging
- Call Recording
- Call Routing
- Chat/Messaging
- Contact Management
- Employee Directory
- Fax Management
- Mobile Access
- Queue Management
- Ring Groups
- SIP Trunking
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions
- Voice Mail

## Links

- [View Nextiva Profile](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip)
- [View OnRelay Profile](https://www.softwareadvice.co.uk/software/316354/onrelay)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/2683/316354/nextiva-business-voip/vs/onrelay)

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