---
description: Compare Nextiva vs PBXact regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs PBXact Comparison
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [Nextiva \<span\>vs\</span\> PBXact](https://www.softwareadvice.co.uk/compare/2683/186931/nextiva-business-voip/vs/pbxact)

# Compare Nextiva vs PBXact

Canonical: https://www.softwareadvice.co.uk/compare/2683/186931/nextiva-business-voip/vs/pbxact

> Detailed comparison between Nextiva and PBXact. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | PBXact |
| **Overall rating** | 4.6/5 | 3.0/5 |
| **Total Reviews** | 914 | 2 |
| **Starting Price** | US$25.00 | US$34.99 |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Videos | - |

## Key features

### Nextiva

- API
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Customisable Templates
- IVR
- Monitoring
- Performance Management
- Transfers/Routing
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions
- Voice Mail

### PBXact

- API
- Alerts/Notifications
- Call Centre Management
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- IVR
- Voice Mail

## Links

- [View Nextiva Profile](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip)
- [View PBXact Profile](https://www.softwareadvice.co.uk/software/186931/pbxact)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/2683/186931/nextiva-business-voip/vs/pbxact)

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