---
description: Compare Nextiva vs Sideline regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs Sideline Comparison
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Nextiva \<span\>vs\</span\> Sideline](https://www.softwareadvice.co.uk/compare/2683/155605/nextiva-business-voip/vs/sideline)

# Compare Nextiva vs Sideline

Canonical: https://www.softwareadvice.co.uk/compare/2683/155605/nextiva-business-voip/vs/sideline

> Detailed comparison between Nextiva and Sideline. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Sideline |
| **Overall rating** | 4.6/5 | 3.8/5 |
| **Total Reviews** | 914 | 64 |
| **Starting Price** | US$25.00 | US$9.99 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Videos | Not Offered |

## Key features

### Nextiva

- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Monitoring
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Database
- Customisable Templates
- Employee Directory
- Mobile Access
- Monitoring
- Performance Management
- Transfers/Routing
- Unified Communications
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail

### Sideline

- Call Logging
- Call Monitoring
- Contact Database
- Employee Directory
- Mobile Access
- Unified Communications
- VoIP
- VoIP Connection
- Voice Mail

## Links

- [View Nextiva Profile](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip)
- [View Sideline Profile](https://www.softwareadvice.co.uk/software/155605/sideline)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/2683/155605/nextiva-business-voip/vs/sideline)

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