---
description: Compare PMWeb vs Freshdesk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: PMWeb vs Freshdesk Comparison
---

Breadcrumb: [Home](/) > [Job Costing Software](/directory/4159/job-costing/software) > [PMWeb \<span\>vs\</span\> Freshdesk](https://www.softwareadvice.co.uk/compare/2611/110247/pmweb-project-management-software/vs/freshdesk)

# Compare PMWeb vs Freshdesk

Canonical: https://www.softwareadvice.co.uk/compare/2611/110247/pmweb-project-management-software/vs/freshdesk

> Detailed comparison between PMWeb and Freshdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | PMWeb | Freshdesk |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 8 | 3487 |
| **Starting Price** | US$20,000.00 | US$19.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### PMWeb

- API
- Activity Dashboard
- Activity Tracking
- Customisable Reports
- Customisable Templates
- Dashboard
- Drag & Drop
- Mobile Access
- Project Management
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Task Management
- Third-Party Integrations
- Workflow Management

### Freshdesk

- API
- Activity Dashboard
- Activity Tracking
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Reports
- Customisable Templates
- Dashboard
- Drag & Drop
- Mobile Access
- Project Management
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Wiki
- Workflow Management

## Links

- [View PMWeb Profile](https://www.softwareadvice.co.uk/software/2611/pmweb-project-management-software)
- [View Freshdesk Profile](https://www.softwareadvice.co.uk/software/110247/freshdesk)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/2611/110247/pmweb-project-management-software/vs/freshdesk)

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