---
description: Compare Enreach Omnichannel vs 8x8 Work regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Enreach Omnichannel vs 8x8 Work Comparison
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [Enreach Omnichannel \<span\>vs\</span\> 8x8 Work](https://www.softwareadvice.co.uk/compare/258642/390205/cloud-contact-center/vs/8x8-x-series)

# Compare Enreach Omnichannel vs 8x8 Work

Canonical: https://www.softwareadvice.co.uk/compare/258642/390205/cloud-contact-center/vs/8x8-x-series

> Detailed comparison between Enreach Omnichannel and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Enreach Omnichannel | 8x8 Work |
| **Overall rating** | 5.0/5 | 4.1/5 |
| **Total Reviews** | 1 | 309 |
| **Starting Price** | - | £10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Enreach Omnichannel

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Scripting
- Call Tagging
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Live Chat
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Video Conferencing

### 8x8 Work

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Scripting
- Call Tagging
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Live Chat
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Video Conferencing

## Links

- [View Enreach Omnichannel Profile](https://www.softwareadvice.co.uk/software/258642/cloud-contact-center)
- [View 8x8 Work Profile](https://www.softwareadvice.co.uk/software/390205/8x8-x-series)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/258642/390205/cloud-contact-center/vs/8x8-x-series)

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